National University of Singapore

Check in process was a bit slow; we just seemed to be standing there waiting for the check-in agent to tap away at the keyboard for a long time which felt a bit odd/frustrating. The room controls / lights were controlled via WiFi from personal device or wall control. Both seemed a bit buggy. Bed was very comfortable. We didn’t use the other facilities as short layover.

Beautiful rooms and views of the bay, amenities in the room were wonderful (loved being able to open curtains from bed), excellent morning buffet, central location, and the staff went out of their way to ensure our stay went well.