Royal Room, Private Pool, Valley View | Peti besi dalam bilik, meja, seterika/papan seterika
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Ulasan tentang Kastara Resort

5 out of 5
Kastara Resort
Jl. Bangkiang Sidem, Kelusa, Ubud, Bali

Ulasan

10

Luar Biasa

Penilaian 10 - Cemerlang. 40 daripada 44 ulasan" "
Penilaian 8 - Baik. 4 daripada 44 ulasan" "
Penilaian 6 - Boleh diterima. 0 daripada 44 ulasan" "
Penilaian 4 - Lemah. 0 daripada 44 ulasan" "
Penilaian 2 - Teruk. 0 daripada 44 ulasan" "

9.8/10

Kebersihan

10/10

Kakitangan & perkhidmatan

10/10

Kemudahan

9.8/10

Keadaan hartanah & kemudahan

9.8/10

Mesra alam

Ulasan

10/10 Cemerlang

Chandra

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This was the most gorgeous resort Ive ever been to! Very kind staff, very clean and helpful. Food was delicious. I was sad to leave!
Menginap 5 malam pada Mei 2024
Respons daripada Wayan pada 14 Mei 2024
Dear Chandra, Thank you very much delivering such a very positive and great feedback of your recent stay. Your review would be our top notch of reference to be consistent on serving our valued customers.Best regards Management

10/10 Cemerlang

John

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
an excellent hotel, lovely rooms and setting. Staff were excellent
Menginap 4 malam pada Feb 2024
Respons daripada Wayan pada 29 Feb 2024
Dear John, It is such very genuine feedback that you had shared directly, of your recent stay at this property. We really appreciate and to be our primary guidance on maintaining our excellent service to our valued customers. Best regards Management

10/10 Cemerlang

Christine Joy

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very quiet & romantic. Staff's were very hospitable. Perfect for honeymoon.
Menginap 2 malam pada Jan 2024
Respons daripada Wayan pada 24 Jan 2024
Dear Christine, Thank you very much for your positive feedback of your recent stay at the property. It will be using as our best guidance on maintaining an excellent services to exceed our valued customers expectation. Best regards,Management

10/10 Cemerlang

Louise

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Really enjoyed our stay, amazing facility and staff. We really loved it!
Menginap 3 malam pada Dis 2023
Respons daripada Wayan pada 27 Jan 2024
Dear Louise, Thank you very much for delivering such a very positive review of your recent stay at the property. Best regards Management

10/10 Cemerlang

Lotte

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Loved our stay at Kastara
Everything was great: beautiful swimming pool and room, amazing food (we ate at the restaurant multiple times and always delicious) and perfect location if you like to be outside the busy center of Ubud. The service was impeccable, the first night the room became light with sunrise, and they even offered to change the curtains so we could sleep in the second morning. Would definitely stay again.
Menginap 3 malam pada Okt 2023
Respons daripada Wayan pada 4 Nov 2023
Dear lotte, Thank you very much for your excellent review of your recent stay at the property. It will be our best guidance on maintaining our excellent services to exceed our valued guest satisfaction. Best regards Management

8/10 Baik

sungyun

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Sep 2023
Respons daripada Wayan pada 3 Okt 2023
Dear Sungyun Thank you for delivering your constructive feedback of recent stay at the property, it will be our reference on maintaining excellent services Best regards Management

10/10 Cemerlang

Vera

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
One of a kind. Absolutely stunning. Love the room we stayed in.
Menginap 3 malam pada Sep 2023
Respons daripada Wayan pada 27 Sep 2023
Dear Vera Thank you very much for sharing positive and constructive feedback f your recent stay at the property, which shall be our reference on maintaining our excellence service Best regards Management Best regards

10/10 Cemerlang

Soyeon

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Peaceful location with excellent service
We had a very pleasant stay at Kastara Resort! Location was slightly not convenient, however the facilities were great and service from the staffs were wonderful! Our room was spacious and clean, suited us comfortably. This trip was to celebrate my birthday and we really appreciated the staffs who had prepared a surprise celebration with a lovely cake and birthday song and also well wishes. We would like to express our gratitude for the warm experience. It made our night more special. A shoutout to Dedik. Thank you Kastara Resort! Highly recommended.
Menginap 2 malam pada Apr 2023
Respons daripada Wayan pada 15 Ogo 2023
Dear Soyeon, Thank you very much for the time taking to express your very candid and positive review of your recent stay at the property. It would be our primary guidance on maintaining the best services to exceed our valued customers expectation. Best regards Management

10/10 Cemerlang

Aliya

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Loved the Hotel!
Overall, the hotel was fantastic. The staff was exceptionally nice. The restaurant has excellent meals. My husband, 4-year-old daughter, and I had a wonderful stay in this accommodation. Our time together was fantastic. We had a wonderful time during our visit.
Menginap 6 malam pada Jun 2023
Respons daripada Wayan pada 21 Jul 2023
Dear Aliya,We really appreciate for delivering such a very positive review of your recent stay at the property. Your reviews are going to be our guidance on maintaining the best quality of services to exceed our valued guest expectation. Best regards Management

10/10 Cemerlang

Melanie

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan
This is the place to stay!!! Top notch everything from service to accommodations. It is off the beaten path but against the jungle and impeccable!! The staff is friendly, kind, and gets to know you. They are caring and the property is absolutely beautiful! We stayed in the private pool room and it was more than we expected. I will be be coming back here again when I’m Bali! Way better than staying in busy downtown Ubud.
Menginap 3 malam pada Jul 2023
Respons daripada Wayan pada 20 Jul 2023
Dear melanie, Thank you very much for the time taking to express your positive review of recently staying at the property. Your review would be our best reference on maintaining quality of services to exceed our customer expectation. Best regards Management

10/10 Cemerlang

Jeannot

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Jul 2023
Respons daripada Wayan pada 13 Jul 2023
Dear Jeannot, I really appreciate for your positive review of recently staying at the property. The review will be appointing as one of our best reference on maintaining staff services as well as upgrading hotel facilities to exceed our valued customer expectation. Best regards Management

10/10 Cemerlang

Zuhair

Menginap 5 malam pada Jul 2023
Respons daripada Wayan pada 13 Jul 2023
Dear Zuhair, Thank you very much for the time taking to express a very candid and positive score of your experience after having accommodated at the property recently. We shall be committed to to put it as our top guideline on improving our quality of services. Best regards Management

10/10 Cemerlang

Lakesha

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 5 malam pada Jul 2023
Respons daripada Wayan pada 10 Jul 2023
Dear Lakesha, Thank you very much for expressing such a very positive review of your recent stay at the property. Your review shall be our genuine guideline to maintain best services to exceed our customers expectations. Best regards Management

10/10 Cemerlang

Christoper

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
A must do if you’re traveling to Bali!
Amazing! Difficult to put how great this place is into words. Hotel is gorgeous, the forest around you is breath taking, and the staff went above and beyond to make it the best part of our 10 days in Bali. It’s close enough to Ubud center by grab or walking. But far enough away from the crowds that you can catch your breath. Thank you for making our trip one we won’t ever forget.
Menginap 2 malam pada Jun 2023
Respons daripada Wayan pada 5 Jul 2023
Dear Christoper, Thank you very much for expressing such a very positive and genuine review of your recent stay at the property. Your feedback would be our top guideline and reference on improving as well maintaining staff services to exceed our valued customers expectations. Best regards Management

10/10 Cemerlang

Nicolas

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The stay at Kastara was wonderful, the staff is super friendly, the location in the jungle is great, and the only "downside" is that it's not so close to the center of Ubud, so it takes a good 40 minute walk to get there, but this was already known to us when we booked. No doubt a clear recommendation from my side.
Menginap 4 malam pada Mei 2023
Respons daripada Wayan pada 5 Jun 2023
Dear Nicolas, We greatly appreciate for receiving such a positive review of your recent stay at the property. Your review shall be considering as our top reference and genuine guidance on improving staff service to achieve our target and exceed our valued customers.Best regards Management

10/10 Cemerlang

Rohit

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great
👍
Menginap 2 malam pada Mei 2023
Respons daripada Way pada 1 Jun 2023
Dear Rohit, We really appreciate for having received such a good review that you have been expressed of your recent stay and experience at the property. We shall be prioritizing and serving our valued customers based on the feedback that you had shared appropriately. Best regards Management

10/10 Cemerlang

Jayoung

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2023
Respons daripada Way pada 1 Jun 2023
Dear Jayoung,Thank you very much for the time allocating to express your experience of recently stay at the property. Your review will be our great reference on maintaining and upgrading facilities and staff services. Best regards Management

10/10 Cemerlang

Jessica

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The resort is small enough that the staff all knew us within a few days! We loved how much there was to do and how accommodating everyone was! Our adventure guides, Wira and Merta, were absolutely fantastic and had wonderful recommendations for other areas to see or visit. The restaurant and bar on-site made it easy to grab a nice dinner or a drink to relax at the end of each evening. The atmosphere overall was just relaxing and lovely! We absolutely recommend Kastara for anyone visiting Bali!
Menginap 11 malam pada Apr 2023
Respons daripada Wayan pada 13 Mei 2023
Dear Jessica, Thank you very much for your excellent review of your recent stay at the property. It will be our top guideline and prime concern on improving services as well as facilities. Looking forward to welcoming you soon with your relative business and familyBest regards Manager

10/10 Cemerlang

Jessica

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Wowee! This hotel is absolutely magical. What a dream come true. The food on-site is fantastic. The rooms with bathtubs on the balcony are breathtaking, modern (but still cultural) and so comfortable. We had our 6yo daughter with us, and we definitely felt this wasn’t the place to let her run free… more suitable for adults or families with older children. That said, we would go back again with our family. We loved every second here and didn’t want to leave!
Menginap 2 malam pada Apr 2023
Respons daripada Wayan pada 26 Apr 2023
Dear Jessica , Thank you very much for sharing an excellent review of your recent stay at the property. This review shall be our primary guidance and reference on maintaining our best services to exceed our valued customer expectation. Best regards Management

10/10 Cemerlang

Darren, Fernhurst

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We stayed at Kastara for 3 nights & found the hotel to be every bit as spectacular as the marketing photos depicted on their website. We stayed in a deluxe room which was very spacious, tastefully & stylishly furnished & of course had that killer view of the jungle below. Beds were so comfortable! The staff were extremely attentive & the food was some of the best we have had in Bali. We loved the location of the hotel being away from the hustle & bustle of central Ubud & also the unique design of the property which is like no other hotel we have ever stayed at. would highly recommend!
Menginap 3 malam pada Apr 2023
Respons daripada Wayan pada 20 Apr 2023
Dear Darren, Thank you very much for sharing and expressing such a very candid and excellent review of your recent stay at the property. Your review shall be our prime concern of using for our reference and guideline to maintain the best services to exceed our valued able customers. Best regards Management

10/10 Cemerlang

Ernest

Menginap 5 malam pada Apr 2023
Respons daripada Wayan pada 8 Mei 2023
Dear Ernest Thank you very much for sharing a very candid and good feedback which shall be our top guideline on improving staff services and hotel facilities.Best regards Management

10/10 Cemerlang

Sergio

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Ticket al Paraíso
Realmente tengo que decir que Bali tiene una energía única . Estuvimos 2 noches en este precioso hotel y repetiremos seguro . Estas en medio de una naturaleza salvaje . El servicio un 10! Y el desayuno correcto. En el hotel encontrarás opciones de excursiones con transporte incluido . Muchas Gracias UBUD , Muchas Gracias Bali !
Menginap 2 malam pada Apr 2023
Respons daripada Wayan pada 13 Apr 2023
Dear Sergio, Thank you for the time taking to express and share your excellent experience whilst accommodating at this property. Your review shall be our genuine reference on maintaining our best services to exceed the customer expectation. Best regards Management

10/10 Cemerlang

Junie Marie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Honeymoon stay
We loved our stay in Kastara. We booked the hotel for the first part of our honeymoon and we loved our stay. We had great jungle views, facilities were in good condition and clean. The staff were so welcoming and polite. Everyone was friendly. We also booked the honeymoon royal spa which was relaxing and a perfect way to spend our last day in Ubud. The food was delicious too!
Menginap 4 malam pada Apr 2023
Respons daripada Wayan pada 12 Apr 2023
Dear Junie Marie, I greatly appreciate for the time taking to express very positive review of your recent stay at this property. Your review shall be our top priority guidance on maintaining excellent services to exceed our customers expectation. Best regards Management

10/10 Cemerlang

David

Menginap 2 malam pada Mac 2023
Respons daripada Wayan pada 8 Apr 2023
Dear David, Thank you very much for having a perfect score 10 of the 10, to the property. Your feedback shall be our top reference on improving and maintaining the staff services and hotel facilities.Best regards Management

10/10 Cemerlang

Shigeru

Menginap 1 malam pada Mac 2023
Respons daripada Wayan pada 12 Apr 2023
Dear Shigeru - san Thank you very much for your positive review of your recent stay at this property. It will be our prime concern and reference to maintain best service to exceed our customer expectation. Best regards Management

10/10 Cemerlang

Remo

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Jungle amazingness
My wife and I flew from NY to Bali for a few weeks and were told to go to Ubud for a few days to relax....well first, what a great recommendation, second the Kastara Resort was fantastic! We had one of the private pools and absolutely loved our suite. The staff was amazing and accommodating. The location is perfect and we spent most of the days there just walking about the charming neighborhood. We wished we would stay a few days more because it was that relaxing. The spa was fantastic and the gym was great.
Menginap 2 malam pada Feb 2023
Respons daripada Wayan pada 21 Mac 2023
Dear Remo, Thank you very much for the time taking to express your positive feedback upon accommodating at the Kastara Resort & SPA hotel recently. Your feedback shall be our best guidance on maintaining and improving best service to exceed our valued customer expectation. Best regards Management

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Mac 2023
Respons daripada Wayan pada 29 Mac 2023
Dear SirThank you very much for expressing excellent review of your recently staying at the property. Your review shall be our prime concern on maintaining our best service to exceed the customers expectation Best regards Management

10/10 Cemerlang

Monica

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Magiskt hotell
Magiskt hotell med fantastiskt utsikt från infinity-poolen. Fint rum med vackert badkar på balkongen. Bra sängar och luftkonditionering. Kul disponering av rummet med sängarna i mitten och skrivbord bakom huvudändan. Stort duschutrymme. Safetyboxen hade plats för en dator. Cool restaurang med god mat till bra priser. Fantastiskt frukost. Få andra matställen i närheten så antingen gå (ca 35 min) eller taxi (5-10 min) in till Ubud. Bra spa men litet fitnesscenter med få cardioträningsmöjligheter.
Menginap 3 malam pada Mac 2023
Respons daripada Wayan pada 21 Mac 2023
Dear Monica,We greatly appreciate for having received such very good review regard to the hotel facilities, staff service and good products at the Restaurant. Your review would be our to reference on improving the staff services to meet our valued customer expectation. Best regardsManagement

10/10 Cemerlang

Saryn

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This resort is so dreamy, I was very sad to leave! Absolutely beautiful. The staff are incredibly helpful and polite.
Menginap 4 malam pada Feb 2023
Respons daripada Wayan pada 14 Feb 2023
Dear Saryn,I personally really appreciate for the time taking to write down an excellent comment whilst accommodating at the property recently. Your comment would be our consideration and reference on maintaining service and room facilities Best regards Management

10/10 Cemerlang

FERNANDO JOSE

Menginap 4 malam pada Feb 2023
Respons daripada Wayan pada 14 Feb 2023
Dear Fernando Jose, Thank you for sharing and expressing an excellent review of your recent accommodation. Your review shall be our guidance on improving and maintaining our excellent service to exceed the customer expectation.Best regards Management

10/10 Cemerlang

Julie, Helensvale

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This place is absolute magic. The hotel is gorgeous. We had a bath on the balcony. Having a bath sitting in the jungle with storms rolling in was a beautiful experience. The room is stunning. Comfortable bed. Food was good. Only complaint is they need cable like foxtel because the tv reception doesn’t work. Can’t log into Netflix (even though they say you can- it didn’t work and they don’t have their own account) so we had to watch movies through YouTube. This is not ideal. They really need their own account for Netflix due to the reception. Apart from that I couldn’t fault the place. No shops near by so take some treats or incidentals with you.
Respons daripada Wayan pada 13 Jan 2023
Dear Julie, Thank you very much for taking your time to share and express a very candid and excellent review of your previous stay at the property. Your review shall be our prime concern on improving and maintaining excellent service to exceed our customer expectation. Best regards Management

10/10 Cemerlang

Janel Teliscia

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The view is amazing, the resort is clean, food was awesome and staff very helpful and pleasant. Will definitely Return next year.
Menginap 6 malam pada Nov 2022
Respons daripada Wayan pada 19 Nov 2022
Dear Janel Teliscia,We really appreciate for the excellent review had been expressed of your recent accommodation at the property. Your feedback shall be our prime guidance on maintaining the best services to exceed our valued customers expectation. Best regards Management

10/10 Cemerlang

Sami

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
My wife and I loved staying at Kastara. We stayed in the Pool Suites and it was the best view I have ever seen. The service was amazing and the resort was very clean. We used the spa almost everyday and loved their massage packages. I would highly recommend this resort to anyone wanting to stay near Ubud.
Menginap 8 malam pada Nov 2022
Respons daripada Wayan pada 18 Nov 2022
Dear Sami, Thank you very much for taking the time to express an excellent review of your recent accommodation at the property. Your review shall be our top priority guidance on maintaining as well as improving our best services to exceed our valued customers expectation. Best regards Management

8/10 Baik

Yen Li

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Comfortable and peaceful hotel with great service
I had an amazing stay at Kastara Resort, service was great and the resort was kept in good condition.
Menginap 5 malam pada Sep 2022
Respons daripada Wayan pada 2 Nov 2022
Dear Yen Li, Thank you very much for your excellent review of recent stay at the property. Your Review shall be our top priorities references on maintaining the best service to exceed our customers expectation. Best regards Management

10/10 Cemerlang

Oliver

Menginap 4 malam pada Okt 2022

10/10 Cemerlang

Oliver

Menginap 4 malam pada Okt 2022

8/10 Baik

Taylah

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Relaxing stay in a dreamy location
This resort is perfect if you are looking to escape the hustle and bustle of Ubud town centre. The view overlooking the surrounding rainforest is spectacular and we could hear the gentle sounds of the waterfall near the day spa in the resort. The room was clean and provided all the necessary amenities. The only thing that we could fault is the food and drinks. The resort is a 20-min drive from the town centre and you cannot use online booking apps (Grab etc) so your food and drink options are limited to the resort’s restaurant and pool bar. There also is no shuttle service so you need to factor in taxis if you intend to do some sightseeing. We went to the day spa in the resort and it was wonderful. Overall the resort was quiet and relaxing with great service!
Menginap 3 malam pada Okt 2022
Respons daripada Wayan pada 14 Okt 2022
Dear Taylan, It is such pleasure to hear and received very positive and excellent review of your recent accommodation at the resort. Your review shall be our top priority guideline on improving and maintaining the staff services as well as hotel equipment. Regards to the hotel shuttle is not available since there is another alternative access to be going to Ubud Center by or vise versa, which is the most popular and iconic tourist destination. Thank you very much for the excellent review and looking forward to welcome you back by the nearest future.Best regards Management

10/10 Cemerlang

Jeanette

Menginap 1 malam pada Sep 2022

10/10 Cemerlang

isabel

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Amazing hotel, the pool area is beautiful and the room was beautiful
Menginap 7 malam pada Sep 2022
Respons daripada Wayan pada 14 Okt 2022
Dear Isabel We gratefully appreciate for the time taking to express and share an excellent review after having accommodated at the Kastara Resort & SPA Hotel. Best regards,Management

10/10 Cemerlang

Katja

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Sep 2022

10/10 Cemerlang

warren

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
great position away from the hustle and bussel of Ubud. It still feels like Bali in this area.
Menginap 6 malam pada Ogo 2022
Respons daripada Wayan pada 25 Ogo 2022
Dear Mr. Warren JB, Thank you very much the time taking to express and share your excellent review of your recent stay at the Kastara Resort. Your review shall be part our primary reference on improving best quality of service and good hotel facilities. Best regards Management.

10/10 Cemerlang

niva

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We loved our stay at Kastara! It was such beautiful service with incredible views. Perfect for those who would like to get away from the busy hustle and bustle of Bali! The only constructive criticism I would have is food. Seafood was served cold and sparse for the money. And having some extra sambal on the side for us to add our own level of spice would be a great improvement! We thought the seafood tasted slightly bland. Besides that it was a great stay! Would definitely be back :) thanks team!!!
Menginap 3 malam pada Ogo 2022
Respons daripada Wayan pada 17 Ogo 2022
Dear Niva, Thank you very much for the time taking to express and share very constructive review of your recent stay at the Kastara Resort & SPA hotel. Your feedback of the seafood which had been served cold and sparse for the money, would be our focus on improving food quality, the way to serve by completing the equipment, and keep controlling the food time out properly. Best regards Management

10/10 Cemerlang

Allison

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great hotel!
Menginap 4 malam pada Jun 2022
Respons daripada Wayan pada 17 Jul 2022
Dear Allison V, Thank you very much for the time taking to express an excellent review of your recent accommodation at the property. Your review shall be our extremely reference on maintaining best quality service to exceed our valued customers expectation. Best regards Management