Troncones Spa Hotels

"Clean rooms, very nice staff, beautiful setting"

"Had a nice & peaceful time here. Enjoyed the pool and music. Friendly receptionist. Thank you!"

"The staff are the very best. Super clean. Great location and lots of eating options. We had amazing time."

"The staff was friendly and obliging. Especially Hector who was so kind and courteous and spoke with us every day (except his day off) He made us feel very comfortable. And our room was always clean and neat with special effects thanks to Patricia. Loved the flower and towel "art" ! The only negative things were that one day a gentleman who was clearly a guest entered our room with his card key. I was there at the time but if I had not been there he may have been able to steal everything. This was unsettling. The desk cancelled all cards to our room and all was good but it should not have happened. When someone goes to the desk to get their card reset they should have to prove they are registered to that room! I wish we could have extended our stay by 2 days after the unrest situation of Feb 22 but they were unable to accommodate us. We found alternate accommodation for those 2 nights. "

"Hotel and staff exceeded our expectations. Can't wait to go back. One odd thing is that we bought the All Inclusive option, but they still gave us full checks/bills at every meal and closing out any bar service, showing the full amount "owing", which was disconcerting at first. This should have been explained to us upon checkin, and would have avoided confusion and frustration. Was fine in the end. We were not being charged. Despite being prime time (Feb 2026), it was not busy. Never had to "save seats" anywhere. Great service from all staff. "

"This is the second time we stayed. We like the Fontan the staff is very nice this time Julie one of the entertainment staff was excellent, nice funny and made our days and each of the activities we participated enjoyable. Thank you Julie. The only complaint that we have is that there is a lot of people and few staff . You have to make line to eat to check in to check out to get or ask for something and thanks a lot of time to get it or for someone to bring it to you . We asked for pillows and we never got them . Some towels and they didn’t have enough. Please pay attention to those little things that makes a lot of difference. "

"My favorite place to stay in Tronconnes. Been there many times."

"Our stay was absolutely incredible from start to finish. The staff were so kind, and the majority remembered our names - truly, we felt important amongst all the other guests, which was unbelievable. The food was all delicious. There were frequent activities. The environment is absolutely stunning. I will without a doubt be back. "