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Ulasan tentang The Lake View Toya Nonokaze Resort

3.5 out of 5
The Lake View Toya Nonokaze Resort
29-1 Toyakonsen, Toyako, Hokkaido

Ulasan

9.0

Hebat

Penilaian 10 - Cemerlang. 209 daripada 344 ulasan" "
Penilaian 8 - Baik. 106 daripada 344 ulasan" "
Penilaian 6 - Boleh diterima. 17 daripada 344 ulasan" "
Penilaian 4 - Lemah. 6 daripada 344 ulasan" "
Penilaian 2 - Teruk. 6 daripada 344 ulasan" "

9.2/10

Kebersihan

9.0/10

Kakitangan & perkhidmatan

9.4/10

Kemudahan

9.0/10

Keadaan hartanah & kemudahan

9.0/10

Mesra alam

Ulasan

10/10 Cemerlang

jooyoung

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I liked the convienience of shuttle service from the airport to the hotel. Also the breakfast and dinner buffet -many different delicious choices. Onsen with the view in the same building was also great.
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

ナオヒト

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
料理、景色、接客、温泉どれも最高でした
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

???

Menginap 1 malam pada Apr 2024

8/10 Baik

TERUYO

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

SHINJI

Mengembara bersama keluarga
Sukakan: Kemudahan
屋上露天風呂が最高に気持ち良い
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Jie

Sukakan: Keadaan hartanah & kemudahan
amazing view
Menginap 2 malam pada Mac 2024

10/10 Cemerlang

Young Mi, Larkspur

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
All the staff are eager to help us and warm welcoming the guests. The view from the room was fantastic.
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Keng-Hao

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

SAU CHUN

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
熱心助人的員工，一流服務，一流景觀
Menginap 2 malam pada Feb 2024

8/10 Baik

chiahung

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2024

4/10 Lemah

CHENGWEI

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Kebersihan
清潔方面真的非常需要加強
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

SEONGBOK

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
도야 최고의 숙소
북해도 여행 중 최고의 숙소였습니다. 도야 역에서 버스로 20분 정도 소요되고, 단체 10명은 호텔 버스 픽업이 안 되는 점은 아쉬웠지만, 룸 상태, 청결, 조/석식 등 금번 여행에서 최고의 숙소였습니다.
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Chikako

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Jasmine

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Dis 2023

10/10 Cemerlang

Rian

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Best ryokan in Lake Toya.

10/10 Cemerlang

YIN YEE

Menginap 2 malam pada Dis 2023

8/10 Baik

COLLEEN

Menginap 1 malam pada Nov 2023

10/10 Cemerlang

KWOK HUNG

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Nov 2023

10/10 Cemerlang

Wei Yi

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good service and big rooms with nice view
Very nice environment and view. Rooms are spacious and the futons are cleaned and changed daily. Staff were very helpful
Menginap 2 malam pada Nov 2023

10/10 Cemerlang

Lawrence

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The property enjoys a superb lake side view. The lobby has a top notch HiFi setup producing high resolution music, which is a wonderful idea.
Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Corrine

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
房間景觀十分美麗,可觀看全個湖景,因乘酒店接駁車往來,所以沒有更多的時間在附近遊覽,只是來去匆匆.
Menginap 1 malam pada Nov 2023

8/10 Baik

Christina

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The property provided an excellent view of Lake Toya. And the roof top open public bath is magnificent. However, the check-in process was somewhat chaotic. We accidentally left a bag of food and drinks behind. When we realized in the evening, we called the hotel and then they admitted that they found the bag. When we returned the next day to retrieve the bag, half of the items went missing. It was somewhat disappointing.
Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
值得推薦的優質住宿
自助式的晚餐、早餐提供多樣餐點，選用許多北海道在地食材，相當美味。館內除了大眾池溫泉，還提供付費的個別溫泉，推薦給不習慣跟陌生人泡湯的人。
Menginap 1 malam pada Okt 2023

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The dinner buffet and breakfast buffet are excellent!!! The onsen is also wonderful! We love this place!
Menginap 1 malam pada Nov 2023

8/10 Baik

Kay

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Nov 2023

10/10 Cemerlang

Wai Hung

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Okt 2023

10/10 Cemerlang

YI PENG

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
飯店整體另人滿意. 唯一感到意外的是門口指引的服務人員. 當我們自駕抵門口時, 服務人員遞出一張房客清單要求我們找出是哪一位住客. 但於名單很長, 遲遲找不到, 接待人員不耐煩地幾近用命令的口吻說 "護照". 接下來, 要求我們將車子開到第二停車場, 但由於語速過快又加上口音, 一時之間無法了解停車場的位置. 對方又再度用不耐煩的口氣說 "車鑰匙". 當我們一臉錯愕才又說明會協助我們將車子開到第二停車場. 其實場邊有會講中文的服務人員, 但完全沒有協助溝通. 負責接待的人員的態度完全顛覆我們"日式服務" 的印象. 不確定是否因為我後方剛好有團客巴士抵達, 急於要接待而想趕快將我們移走. 但是在日本旅行多年, 該接待人員的態度, 至今仍讓我處於驚嚇之中. 飯店整體還是讓人驚豔. 但門口的服務卻是在我仍未感受到飯店的美麗之前, 就先讓我嚇出一身冷汗.
Menginap 1 malam pada Okt 2023

6/10 Boleh diterima

Wong

Menginap 2 malam pada Okt 2023

8/10 Baik

Ling Shan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
全海景好靚，露天風呂個景都一流，仲可以浸住溫泉睇煙花好寫意👍
Menginap 2 malam pada Okt 2023

8/10 Baik

Bee Tee

Mengembara bersama kumpulan
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan
Where is Nono Kaze Hotel's omotenashi?
We took the shuttle from Sapporo Station. However, we had the worst reception when the shuttle bus reached the hotel. Taiwanese Chinese tourists and us, Singaporean Chinese were seated in front, we got up to alight. But before we could alight, a Japanese lady hotel staff came up the bus and gestured to us to go back to our seats, started speaking in Japanese. She then proceeded to call out Japanese names of those seated in the bus behind and they alighted to collect their luggages. After she finished calling the Japanese guests,she just alighted the bus without saying a word to all the Taiwanese Chinese guests and us, Singaporean Chinese who were left seated in the bus. We remained seated in the bus wondering what we should do. I looked at the same lady from the bus window where I was seated and gestured to her what is going on, she gave me a look that seems to say what do you want? I alighted the bus and asked her if is this Nono Kaze Hotel? She just said yes. I realised that we were being discriminated by this lady staff. Is this how the hotel treat their foreign guests? Calling all the Japanese to alight first from the bus to be checked into hotel first and ignore the foreign guests? What happened to the "omotennashi" which Japanese takes pride in which this lady staff lacks? This is my third trip to Japan. Prior to this incident, I have enjoyed omotenashi from all the hotels I stayed including 3 star hotels. I would like the management to comment on this incident.
Menginap 1 malam pada Ogo 2023

10/10 Cemerlang

yan lam jasmine

Menginap 1 malam pada Sep 2023

2/10 Teruk

Wenchien

Menginap 1 malam pada Sep 2023

10/10 Cemerlang

WEN NI

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Sep 2023

6/10 Boleh diterima

Agnes

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan, kemudahan
Check-in was wasteful of time. We arrived 11:30 am. Staff told us regular checkin time is 3 pm but we can come back at 2 pm to check in, ended up still wait till 3 pm. We could have also take the rope way tram instead of wasting the 1 hour wait. However staffs attitude were good and polite.
Menginap 1 malam pada Sep 2023

8/10 Baik

midori

Menginap 1 malam pada Sep 2023

8/10 Baik

Siu Ping

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Giod
Menginap 1 malam pada Sep 2023

10/10 Cemerlang

Calvin

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel is clean & nice and staff are helpful. The lake view from the room window is very good.
Menginap 2 malam pada Ogo 2023

6/10 Boleh diterima

Susan

Mengembara bersama kumpulan
Sukakan: Kemudahan
Beautiful view and very nice hot spring facilities. The lobby and the rooms didn’t smell clean, the linens were musty. The hallways and elevator were so hot , air conditioning was good in the rooms. Very disappointing food. I would not return.
Menginap 2 malam pada Ogo 2023

8/10 Baik

LIAO MEI HUA

Menginap 1 malam pada Ogo 2023

10/10 Cemerlang

Hou Ming Joyce

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent buffet dinner and breakfast. Staff are friendly.
Menginap 1 malam pada Ogo 2023

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice stay
The hotel is newly renovated. Service is excelled. Food on buffet is good.
Menginap 1 malam pada Jul 2023

10/10 Cemerlang

WenChi

Menginap 1 malam pada Ogo 2023

8/10 Baik

Katherine Shu Ting

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel is well kept with breathtaking view of lake Toya. The buffet dinner and breakfast were fantastic with a great variety options and also made to order noodles/pastas, etc. Onsen at the 9th floor and rooftop are definitely very worthwhile. The town is more on the quiet side so it is great to be there for relaxation.
Menginap 1 malam pada Jul 2023

8/10 Baik

FAN

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
環境十分好! 晚上有煙花睇, GOOD!
Menginap 1 malam pada Jul 2023

10/10 Cemerlang

Stella

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Lake Toya is a quiet Town, but the hotel is conveniently located near the souvenir shops. Fantastic view of the lake and fireworks!
Menginap 2 malam pada Jul 2023

10/10 Cemerlang

PEI JUNG

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
這是一個好棒的飯店
好棒的飯店視角可以欣賞洞爺湖,好棒的湯泉可以享受,好棒的煙火可以欣賞~超級無敵推薦
Menginap 1 malam pada Jul 2023

10/10 Cemerlang

Bonnie

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
酒店很高質, 員工英文水準很好, 可以在ROOM看煙花. 值得推薦!

8/10 Baik

??

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jun 2023

10/10 Cemerlang

Ting, Syosset

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Absolutely love the hotel, great view, delicious food, reasonably priced.
Menginap 1 malam pada Jun 2023

8/10 Baik

Toshiyuki

Menginap 1 malam pada Jun 2023