10/10 Excellent
Iren
16 Aug 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is a bit on the far end of the town, making it nice and quiet, with a fantastic view over lake Toya and the islands. If you come by train or bus, they kindly offer shuttle services, which was greatly appreciated. Rooms very comfortable with their own onsen, beds amazing, breakfast also great - both options, Japanese and Western style. The only problem was that even though you were a hotel guest, you could not dine in the hotel, unless you call at least two days in advance. This was not mentioned anywhere during booking, so we were unpleasantly surprised that we couldn’t eat in our own hotel, considering that the towns is about 4 km away. So we had to take a taxi to eat somewhere. The restaurant was not even full in the evening, thus we felt quite disappointed by this strange situation. Other than this though, it was a very pleasant stay.
Iren
Stayed 2 nights in Aug 2025