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Mama Shelter Toulouse

4.0 star property
A vibrant atmosphere welcomes travelers to this Toulouse retreat where local flavors shine at two distinctive bars and the rooftop offers memorable city moments

Choose dates to view prices

Mama Shelter Toulouse is a convenient base near Place du Capitole. Relax on the rooftop terrace before shopping or exploring nearby sites like the Museum of the Augustins and Saint Etienne Cathedrale. Amenities include dry cleaning, luggage storage, and attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is RM441
RM518 total
includes taxes & fees
10 May - 11 May

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for LARGE MAMA DOUBLE

Premium bedding, pillow-top beds, in-room safe, desk

LARGE MAMA DOUBLE

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for MEDIUM MAMA DOUBLE

Premium bedding, pillow-top beds, in-room safe, desk

MEDIUM MAMA DOUBLE

8.4 out of 10
Very good
(19 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for SMALL MAMA DOUBLE

Premium bedding, pillow-top beds, in-room safe, desk

SMALL MAMA DOUBLE

8.8 out of 10
Excellent
(11 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for XXL MAMA TERRACE

Premium bedding, pillow-top beds, in-room safe, desk

XXL MAMA TERRACE

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for XXL MAMA FAMILY

Premium bedding, pillow-top beds, in-room safe, desk

XXL MAMA FAMILY

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for LARGE MAMA DOUBLE ACCESSIBLE

Premium bedding, pillow-top beds, in-room safe, desk

LARGE MAMA DOUBLE ACCESSIBLE

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for XXL MAMA

Premium bedding, pillow-top beds, in-room safe, desk

XXL MAMA

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for MEDIUM MAMA TWIN

Premium bedding, pillow-top beds, in-room safe, desk

MEDIUM MAMA TWIN

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Located in Toulouse City-Centre, a neighbourhood in Toulouse, Mama Shelter Toulouse is in the entertainment district. Museum of the Augustins and Museum of Toulouse are cultural highlights, and some of the area's notable landmarks include Basilica of Saint-Sernin and Saint Etienne Cathedrale. Don't miss out on a visit to Jardin des Plantes. Visit our Toulouse travel guide
Map
54-56 Boulevard Lazare Carnot, Toulouse, Haute-Garonne, 31000

What's nearby

  • Capitole de Toulouse
    Capitole de Toulouse
    5 min walk - 0.4 km
  • Night view of the Place du Capitole and H�ôtel de Ville de Toulouse
    Place du Capitole
    6 min walk - 0.6 km
  • Museum of the Augustins
    Museum of the Augustins
    6 min walk - 0.6 km
  • Basilica of Saint-Sernin
    Basilica of Saint-Sernin
    9 min walk - 0.8 km
  • Place Wilson
    2 min walk - 0.2 km

Getting around

  • Jean-Jaurès Metro Station
    2 min walk
  • Toulouse Matabiau Station
    11 min walk
  • Blagnac Airport (TLS)
    18 min drive

Restaurants

  • McDonald's
    2 min walk
  • La Cantine du Bistroquet
    2 min walk
  • Mama Restaurant Toulouse
    1 min walk
  • Big Fernand
    2 min walk
  • La Maison
    2 min walk

About this property

Mama Shelter Toulouse

Upscale hotel near Place du Capitole
Located close to Museum of the Augustins and Saint Etienne Cathedrale, Mama Shelter Toulouse provides a rooftop terrace, dry cleaning/laundry services and 2 bars. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a 24-hour front desk and 4 meeting rooms
  • Multilingual staff, secured bike storage and a lift
  • A banquet hall, smoke-free property and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 120 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch TVs with cable channels
  • Wardrobes/cupboards, mini fridges and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • Bicycle storage

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
5 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10 for children
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel Toulouse

Frequently asked questions

Is Mama Shelter Toulouse pet-friendly?

Yes, this property allows pets (limit 5 total).

How much does it cost to stay at Mama Shelter Toulouse?

As of 30 Apr 2026, prices found for a 1-night stay for 2 adults at Mama Shelter Toulouse on 10 May 2026 start from RM441, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mama Shelter Toulouse?

This hotel doesn't offer parking.

What time is check-in at Mama Shelter Toulouse?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Mama Shelter Toulouse?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is Mama Shelter Toulouse located?

Located in Toulouse City-Centre, this hotel is within a 10-minute walk of Place du Capitole, Saint Etienne Cathedrale and Museum of the Augustins. Basilica of Saint-Sernin and Church of the Jacobins are also within 15 minutes. Jean-Jaurès Metro Station is only a 2-minute walk and Capitole Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mama Shelter Toulouse Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 374 out of 526 reviews
Rating 8 - Good. 99 out of 526 reviews
Rating 6 - Okay. 38 out of 526 reviews
Rating 4 - Poor. 10 out of 526 reviews
Rating 2 - Terrible. 5 out of 526 reviews

Reviews

Verified

10/10 Excellent

Cheryl Baylon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Staff..
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Valeriu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and comfortable rooms, welcoming personnel, good bar and restaurant.
Stayed 9 nights in Sep 2025
Verified

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility with excellent entertainment and vibrant energy from all staff.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were friendly and accommodating. I would request a room on a quiet floor if you want to sleep well, further away from the terrasse. The rooms were also very warm and the air conditioner didn’t seem to work so the air in the room was stale and dry. It would be tough in the hot days of summer to stay with this issue - which others have commented on. However, I would stay here again in cooler temps as it was within walking distance to most areas.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness
Great staff and great stqy
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were nice but no coffee maker in the regular rooms is a bust
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sarah

Wonderful staff, clean and comfortable rooms and the vibes are top notch!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we’re simply lovely, friendly and helpful.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Hotel!

The people at the reception and the security are very friendly!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Fun atmosphere, double room great for just 1 person. large shower & bathroom, helpful staff
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel stay in a long time

Fantastic hotel in a great location. Easily one of the most comfortable beds I've ever slept in. Room was exceptionally clean and quiet. Staff were super welcoming and friendly.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location everything is very walkable. Room and price were great. Room was suitable for one person.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Timothy

Liked: Staff & service, property conditions & facilities
Great spot. Very eclectic and cool. Great restaurant and roof top bar.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unusual, funky, and fun hotel. The staff were all super friendly and helpful, the rooms were sufficiently big (although somewhat weird!), and you couldn't ask for a better location if you're exploring the historic center of town. I'd happily stay again.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

GARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Toulouse

Loved the vibe of this hotel, especially the bar/restaurant area - good DJ’s and great food. However, they could’ve done with a couple of extra staff at key times (breakfast and dinner) Room was clean, bed was comfy but no drawers for clothing All in all a great weekend and would definitely stay at Mama Shelter again
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Homer

Liked: Cleanliness, staff & service, property conditions & facilities
Cute, funky decor, friendly staff, very convenient location. Some street noise (as it is on a busy avenue) but nothing that woke us up in the night
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Kristyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel vibe is FUN! Our room was comfortable, clean and colourful. We loved the little notes on the mirrors. Unfortunately it was pouring rain when we were there so we didn't get to walk from the hotel as much as we wanted but we still appreciated how close the hotel was to many dining and shopping options. The entire environment from the rooms to the restaurant are welcoming and vibrant. The staff is exceptional at Mama Shelter Toulouse. Highly recommend for a budget conscious, super cool stay.
restaurant ceiling
Classic Room
Bathroom note
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!

Cool place to stay. Lovely breakfast spread and cool rooftop bar. We stayed in the XL room which I recommend. Staff was lovely and very helpful. Ask for a quiet room. I think the lower rooms may be a bit noisy as it's on a main street close to clubs.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Hotel in a good location!

The Hotel is very unique and I enjoyed my stay there. The people at the reception are welcoming and friendly, however, the cleaning staff does not seem to understand what the "Do not disturb" signs mean, as they knock anyway and even open the door before check-out time while people are still sleeping. They are friendly but the management should make sure they are paid long enough to be there so that they can wait for the people who don't check out early :)
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A funky decor, this hotel has a great location and a fantastic breakfast. The bed and pillows were very comfortable. We enjoyed that it was handy the major metro intersection in an area with good restaurants and we could easily get to the activities we wanted. We were unhappy that we couldn’t lower the temperature in the room with out opening the windows on nights when others were celebrating rugby wins or late night music. Be forewarned that there is very little clothing storage provided.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great at Mama Shelter!!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super emplacement, super Hotel
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Tere

Liked: Cleanliness, amenities, property conditions & facilities
Very noisy until 5am, not only around the hotel, also in the rooms around ours. Staff was hit or miss, some of them very nice, helpful and kind, some of them very standoffish and rude.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the heart of Toulouse, near the train station, walkable to city centre. Decorations inside the suite were quite fun. Staff were very helpfully able to keep my bag before and after I had checked out.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel. Loved every minute of my stay here!