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Ulasan tentang Tokyu Stay Ikebukuro

3 out of 5
Tokyu Stay Ikebukuro
2-12-2 Toshima, Ikebukuro, Tokyo, Tokyo-to

Ulasan

8.8

Cemerlang

Penilaian 10 - Cemerlang. 483 daripada 1002 ulasan" "
Penilaian 8 - Baik. 432 daripada 1002 ulasan" "
Penilaian 6 - Boleh diterima. 63 daripada 1002 ulasan" "
Penilaian 4 - Lemah. 15 daripada 1002 ulasan" "
Penilaian 2 - Teruk. 9 daripada 1002 ulasan" "

8.6/10

Kebersihan

9.0/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

8.8/10

Keadaan hartanah & kemudahan

8.6/10

Mesra alam

Ulasan

6/10 Boleh diterima

Garin

Sukakan: Kebersihan
Rough neighborhood
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Sachi

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
部屋の中に電子レンジとドラム式洗濯機があり、また、エアコンも温度の調節が細かくできて、快適でした。
Menginap 1 malam pada Mei 2024

8/10 Baik

minako

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Everything was good except breakfast. Breakfast was the worst. Japanese breakfast was always sold out. All breakfast was frozen and had to be heated in the microwave. It takes a long time to defrost and the frozen bread in the microwave is soggy. There are only 2 western breakfasts and only the same 2 choices every day. I want my breakfast money back.
Menginap 2 malam pada Mei 2024
Respons daripada Tokyu Stay Ikebukuro Front Desk pada 19 Mei 2024
Thank you for choosing our hotel.We are very sorry to hear that the breakfast was not to your liking.We also apologize again for not being able to meet your request for Japanese food due to the limited quantity.Regarding the defrosting of frozen items, there are detailed instructions on the defrosting time on the card provided with your breakfast. We hope you enjoyed your meal if you defrosted the frozen items according to the directions on the card.We would appreciate it if you could refer to next time you stay with us.

8/10 Baik

Chun Chung

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 4 malam pada Mei 2024

10/10 Cemerlang

Mary

Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff was very friendly and many amenities such as toothbrushes and razors were provided (as well as the necessary soaps and towels). Having a laundry and dryer unit in the room was a lifesaver. The hotel is a short (4 min) walk from the nearest metro station. I would highly recommend this property.
Menginap 6 malam pada Mei 2024
Respons daripada Tokyu Stay Ikebukuro Front Desk pada 19 Mei 2024
Thank you very much for your satisfaction with our staff, amenities, and washer/dryer. We are glad to hear that you like our location. We look forward to serving you again.

8/10 Baik

Lourdes

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff was great. Free coffee.
Menginap 5 malam pada Apr 2024
Respons daripada Tokyu Stay Ikebukuro Staff pada 9 Mei 2024
Thank you for liking our staff.We are glad to hear that you enjoyed our free coffee service.

8/10 Baik

Issei, Nara

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Hsiao-Yun

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Tokyu Stay Ikebukuro has become my go-to when I do my yearly travel to Tokyo! The location is so convenient it’s a 3 min walk to the nearest train station exit C6 with escalators (many exits in Japan are stairs only). There are a lot of actions going on in the area but the hotel is located in a quiet street so you get the best of the two worlds. The staff is super friendly and helpful and my favorite hotel amenity here is def the washer/dryer in unit. I hate taking home dirty clothes so I’m loving doing laundry in the comfort of my own room before heading home. They also provide all sorts of toiletries free for grabs if you need extras (two pairs of slippers in room as well). For the price paid you def get a huge bang of your buck here. Ikebukuro is also a hub for going places in Tokyo on the variety of subway/train lines so I def recommend it!!!
Menginap 5 malam pada Apr 2024
Respons daripada Tokyu Stay Ikebukuro Staff pada 9 Mei 2024
Thank you for liking our hotel.The washing machine with dryer can be used free of charge 24 hours a day, and is one of our prides.We also provide a variety of free amenities such as toothbrushes, razors, cotton swabs, and several types of tea.All of our staff are looking forward to using you again.Thank you for your wonderful review.

10/10 Cemerlang

Justin

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hotel was convenient for transportation.
Menginap 3 malam pada Apr 2024
Respons daripada Tokyu Stay Ikebukuro Staff pada 9 Mei 2024
Thank you for your evaluation of transportation.We look forward to seeing you again.

8/10 Baik

ケイシ

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024

4/10 Lemah

Carman

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The room we stayed at had a strong musty smell. I suspect that room has been vacant for a long while. We had to spray the air purifying spray. Mold came out when we used the kettle to boil water. We requested for room change but there wasn’t any available room for those 2 nights we stayed. Honestly, it wasn’t cheap but I expected it to be at least clean. Staff was okay but they couldn’t do anything about the dirtiness of the room.
Menginap 2 malam pada Mac 2024

10/10 Cemerlang

Christina

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff was very friendly and welcoming.
Menginap 7 malam pada Mac 2024
Respons daripada Tokyu Stay Ikebukuro Staff pada 9 Mei 2024
We are glad that you liked our staff's service.We look forward to seeing you again.

8/10 Baik

Sheung Mo Kevin

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice place to stay with.
Menginap 1 malam pada Mac 2024
Respons daripada Tokyu Stay Ikebukuro Staff pada 9 Mei 2024
We are honored that you liked our hotel.We look forward to seeing you again.

2/10 Teruk

Atsuko

Menginap 2 malam pada Feb 2024

8/10 Baik

makiko

Sukakan: Kakitangan & perkhidmatan, kemudahan
いつも、利用させていただ居ております。
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

みゆ

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
駅に近くて、近くに色々あるので、籠って勉強するには良かったです。
Menginap 2 malam pada Feb 2024
Respons daripada 東急ステイ池袋スタッフ pada 9 Mei 2024
当ホテルを気に入って下さりありがとうございます。お役に立てたのなら大変嬉しく思います。またのご利用をお待ちしております。

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Business Trip
Cheap business hotel with staff service equal to a 5-star hotel. Good location and quiet.
Menginap 2 malam pada Jan 2024

8/10 Baik

KWANG HUN

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Jan 2024

8/10 Baik

Pui-Ki Emmanuelle

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Jan 2024

8/10 Baik

TSUTOMU

Sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Jan 2024

8/10 Baik

KWOK WING

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel is very clean and full of amenities. There are numerous shops and restaurants in the area. It is just a few minutes walk from C1 (stairs only) or C6 (with escalators) exit of the station.
Menginap 3 malam pada Jan 2024

10/10 Cemerlang

Mayumi

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Kit Yee

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
睡房比較寬大，可以擺到行李，浴室比其他同類酒店清潔整齊，一句講哂『好，舒適』
Menginap 3 malam pada Jan 2024
Respons daripada 东急池袋酒店前台 pada 16 Jan 2024
感谢您入住东急池袋酒店。我们很高兴听到您喜欢房间的大小和浴室的清洁。我们期待您的再次光临。非常感谢

10/10 Cemerlang

Kyle

Sukakan: Kemudahan, keadaan hartanah & kemudahan
Its very close to the ikebukuro station so you can get around tokyo very easily.
Menginap 11 malam pada Jan 2024
Respons daripada Tokyu Stay Ikebukuro Front Desk pada 16 Jan 2024
Thank you very much for staying at Tokyu Stay Ikebukuro.We are also very pleased to hear your positive review of our hotel.We would be happy if you could stay with us again when you visit Tokyo for sightseeing.Thank you very much.

8/10 Baik

pichiung

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 5 malam pada Dis 2023

6/10 Boleh diterima

Deepa

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Disappointing front staff. Not helpful to tourists
Front desk staff just not helpful. They refuse to even try to communicate in English, except for 1 lady. She wasnt there all the time. Extremely frustrating to deal with them. You ask them a question and they take 10 minutes to just understand exactly what you want. Then using translate tool, ask you the same question that you asked them. In the end, you have justcwasted your time. We ended up taking help from our hotel staff in Kyoto. They were kind enough to help us wirh things about Tokyo. Some nice things about this hotel. Convenient location and 1 minute walk to the JR/metro stations. Only drawback is thst its not on the main road and is licated on a side street. So on way to this hotel, you have to pass by some adult bars, adult entertainment cebters, sone drunk people. But as soon as you come on the main street, its a whole different thing. Amszing neighborhood. We will not stay at Tokyu Stay next time we visit Japan. It will be some other hotel even if we have to pay slightly more. We will still stay in Ikebukuro since its just amazing and convenient to go to places like Shinjuku (4 stops away), Ginza and Shibuya crossing.
Menginap 7 malam pada Dis 2023

10/10 Cemerlang

KAREN

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Will stay again at my next visit

8/10 Baik

Trinh

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Love the in room washing/drying machine
Menginap 5 malam pada Dis 2023

10/10 Cemerlang

Pengembara yang disahkan

その日に洗濯したいものがあったので、ドラム式洗濯機がお部屋にあり非常に有り難かったです。コンパクトな広さですが、自分にとって必要なものは全て揃っており(レンジやお皿も有りました)快適に過ごさせて頂きました。また利用させて頂きます！
Menginap 1 malam pada Dis 2023

8/10 Baik

Mika

Menginap 2 malam pada Dis 2023

8/10 Baik

yujie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 6 malam pada Dis 2023

10/10 Cemerlang

JOSIE

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
No usb portal for charge the mobile phone, this make us very inconvenient
Menginap 1 malam pada Dis 2023

8/10 Baik

Carlos

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 16 malam pada Nov 2023

6/10 Boleh diterima

Kit Ling

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
酒店位於橫街，有很多通宵食店感覺有點兒雜。 酒店房間比較細，打開一個28寸喼已經行不過，但最大優點是房間內有微波爐及洗衣機。
Menginap 3 malam pada Nov 2023

10/10 Cemerlang

Seiko

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
洗濯乾燥機能の洗濯機が部屋にあるのが良い。
Menginap 1 malam pada Nov 2023

8/10 Baik

Lily

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Love the quiet location of this hotel, it’s away from busy street and at the same time pretty safe neighbourhood. Rooms are clean.
Menginap 1 malam pada Nov 2023

8/10 Baik

KAREN

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Convenient and close to metro station. Room is clean and spacious enough for one ppl. Bathroom is clean as well. Great location to access everwhere at Ikebukuro.
Menginap 3 malam pada Nov 2023

8/10 Baik

ミユキ

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Nov 2023

8/10 Baik

Pin Hung

Sukakan: Kebersihan, keselesaan bilik
早餐太麻煩，不介意
Menginap 1 malam pada Nov 2023

4/10 Lemah

Sean

Menginap 4 malam pada Okt 2023

10/10 Cemerlang

Colleen

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very near to the airport bus station.
Menginap 3 malam pada Okt 2023

8/10 Baik

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, keselesaan bilik
不錯的選擇
酒店很近池袋駅，交通很方便。房內附有洗衣機及微波爐，十分有用。每日只有更換毛巾及垃圾袋，房間整理要額外收費。
Menginap 6 malam pada Okt 2023

10/10 Cemerlang

アヤカ

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Okt 2023

10/10 Cemerlang

Rachel, Auckland

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great place to stay with everything you need, good size room and close to everything. Love having the washer/dryer in the room, very handy. Lovely staff too
Menginap 2 malam pada Okt 2023

10/10 Cemerlang

Joseph

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything was exactly as advertised. Having the washer/dryer in the unit was great. I will stay here again someday.
Menginap 11 malam pada Sep 2023

10/10 Cemerlang

Rachel, Auckland

Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved the connivence of the hotels location. Clean room, great to have the washer/dryer available. Easy walking distance to Ikebukuro Station, shopping and food. Lovely staff who were super helpful. Would stay again.
Menginap 5 malam pada Sep 2023

8/10 Baik

Mako

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel is so close to the train station, just a few minutes walk. Loved having a washer/dryer in the unit. It does get to be a bit noisy like any other machine, so I would recommend getting ear plugs at daiso if you run it overnight. If you're into it, there are a lot of girls bar and karaoke bars near the hotel so there are a lot of drunk people at night.
Menginap 10 malam pada Sep 2023

10/10 Cemerlang

S H VANESSA

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Convenient location and helpful staff
The front desk staff is very helpful. She looks like a foreigner and speaks perfect English. I asked about the location of airport limousine stop and she sent me a detail route map with handwritten explanations. Location of hotel is close to exit C6. Just walk backward from exit, cross 2 small alleys and then down the next street.
Menginap 4 malam pada Sep 2023

10/10 Cemerlang

harumitsu

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Sep 2023

8/10 Baik

JYUN-CI

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
冷氣是分離式的感覺有點舊，但是也提供洗衣機還不錯。
Menginap 2 malam pada Sep 2023