Hotel Dekat Ticket Office New Castle - Frenchtown Railroad

"Fridge hardly worked The pool water was cloudy it burned my kids eyes They barley had anything towels to provide for you during ur stay so over I rate this hotel and 35/100"

"Good stay."

"A clean room and friendly staff are the two things I want from an economy hotel, and White Oaks was excellent with both. The front desk staff was very nice on check in - quick, pointed us to our room, told us about local food options - and the room was already air-conditioned during a heat wave. Staff remade beds and replaced soaps daily. The room was down to the "details". Very satisfied with my stay and would go again if I was in the area."

"Clean and quite"

"This has been the worst hotel stay we’ve ever been to. Sofa bed mattress was dirty, pool was green, was told they ran out of towels and blankets when I arrived, room phone was broke, staff rude and unprofessional, breakfast potatoes and pork bacon was mixed and when addressed to staff she yelled and went on a rant in Spanish. Horrible!!! Do not stay here!!!!"

"Just for 1 night but everything was great. friendly, very clean, parking easy. Would come again."

"Pros: convenient location, great breakfast, comfortable bed, spacious bathroom, clean property Cons: Very thin walls, plumbing issues"

"Clean room, quick check in and convenient location."

"Overall it was a great stay!! I DO wish the room had a microwave but tge location was great!!!!"

"Me and my 2 boys were able to stay comfortably in the 2 bed with 1 pullout suite. There was a kitchenette with all kitchen items needed, which was awesome. The staff was very friendly, always saying hello and have a good day. When we 1st got there I was hicked about the parking price but there was always available street parking. If you worked it right, you may not have to pay much. The only thing I would recommend is to have a normal size trash can in the rooms where you can cook instead if...

"Excellent value for staying in the city."

"We didn’t stay there the automatically switch to another hotel, further away from my venue. And the new hotel they switched us to didn’t not have No AC and it was a 110 degrees I want my money back"

"Since the property is a bit isolated it would be nice if the bar stayed opened a bit later, ESPECIALLY during major sporting events. We were traveling during the World Cup and we would have preferred to watch the games in the hotel lobby bar but it promptly closed at 10 and we were forced to watch the game at outside bars pr in our room. The front desk was FANTASTIC with my request for a later checkout. Pool was great for everyone during the hot weekend!"

"The room had a terrible smell, we think it was pets from prolonged stays"

"Staff was nice, room was clean, only issue was tv was to small and need better lighting. Breakfast only had frozen waffles juice and coffee."

"I like The set up of the room"

"Clean facility. Helpful congenial staff. Convenient to highway"

"Everything was perfect!"

"Staff inattentive , toilet not working. Had to switch rooms twice "