Hotel Mesra Haiwan Kesayangan di Thiruvananthapuram

"We had an extremely disappointing and unprofessional experience with this homestay. After booking the room days in advance, we drove nearly 7 hours to reach the property — with my wife unwell during the journey — only to receive a call from Mr. Bijoy at 5 PM asking us to cancel our reservation. His reason was that the existing guests “couldn’t fly out of India” and would be extending their stay. This is completely unacceptable. A confirmed booking is a commitment. How can a host arbitrarily...

"Old facilities. Staff was very helpful. "

"yes"

"SO convenient for the railway station (Trivandrum north)Nice welcome at reception.Room fine with A/C and a good shower. However we were told that breakfast was at 7.30 but there was no breakfast by 8 am and we had to leave;no sign of anyone at the reception."

"Excellent hospitality - very accommodative staff- quiet rooms comfortable beds - breakfast buffet is good spread - some items ran out - less flies than other hotels and staff"

"It was off season and there was some annual maintenance going on - it has to happen sometime - but the hotel manager and staff had made every effort to minimize this and to more than compensate. If you wanted a fully equipped gym you might have been disappointed but if you wanted to stay in a simply beautiful property - and we were delighted in all respects from room, food, amenities, activities, and location this place is it. But what makes this property special is quite the most genuinely...