Hotel Dekat The Strand Ballroom & Theatre

"Everything was great, staff was wonderful."

"Beautifully appointed accommodation, attentive staff and exceptional food. "

"This property had a love series.You feel the room was over sized and spacious for 5 people.The location was close to the convention center and a nearby mall.It was ideal for a family"

"Friendly staff and on site food options are fine. Room was good and clean"

"Floor was dirty in the room, glasses in bathroom weren’t clean, tv didn’t work (regular cable) "

"All was perfect"

"Comfortable bed and spacious!"

"Bed sheets had stains on them. I went downstairs and asked if they could change them and they did!!! "

"The staff was friendly and very helpful. Dylan was great! He was very welcoming and professional. It was our second time staying here and it was very clean and comfortable."

"Always top tier! "

"First of all, why would you charge your customers $38 a day to park? I can see maybe $10 if you’re gonna charge your customers to park their car but $38.Pull out sofa bed, most uncomfortable thing in the world probably sleep better if I slept on the floor, the reservations were for 3 people there's three people to one room and all there was was a pillow, one sheet one blanket to put on the pullout bed I need a top and bottom sheet to sleep with. It was so cold and the room thermostat didn’t...

"The hotel was under renovations during our stay we were only told a few days before there was no gym. There was no place to hang out, and apparently some of the construction workers knocked out the Wi-Fi so there was no Wi-Fi the entire time I was there and I had a lot of work to do I was quite disappointed in everything and we got a brand new room, but the layout was poor. There was no outlet near the mirror so if someone was using the bathroom, we cannot dry your hair or use the mirror for...

"Really nice location close to Brown Univeristy. Room was clean and reasonably sized. Staff was very cordial and friendly. There is $15 per day for parking (which was called out in the listing so just calling out for others to know)"

"Todo limpio... la shower parece lluvia, muy rica.!!"

"Highly recommend the Loft as it was a beautiful space. The Heddle room has a glass window in the door to the bathroom. Technically you could shower in privacy but I would rather a solid door. Staff handled an issue with our original room well. They were immediately available when I called and provided both a short term (moving rooms for the night) and long term solution (fixing the issue) plan within ten minutes. Heddle room is a good option if you need a place to sleep and will be otherwise...

"Property completely misrepresented on the pictures provided We arrived late night, and place just scary looks completely abandoned, and looks like in the horror movie. We just opened entrance door, and left even not getting into the room itself. No light inside. Smells very strange. We had to find another hotel in the middle of the night. I called Expedia next morning asking for the full refund. Request was rejected by property owner Nice work Expedia Thanks "

"The couch was ripped up, the television was broken, the wifi didn’t work! "

"Pleasant property owner, always happy to see him. "

"Everything was just OK. Not really any better or worse than I expected. The real problem was the heat would not shut off. Even when you put it in the cool position, heat blared out of the vent. There was also an AC unit in the outside wall. We shut the heat, totally off and cranked the AC, but there was no cool air coming from it at all. I will see that I don’t generally have complaints and we have stayed here several times before, but this particular time was not comfortable."