Hotel Dekat The Pampadum Sholai National Park

"Hotel is excellent, views are spectacular and staff are wonderful people. They go above and beyond. I've deducted 1 star because the hotel rooms are not wind-tight and have no permanent heating, despite being in a cold location. Hotel owners, please fix this!"

"The hotel is dated. The rooms are in desperate need of refurbishment. We had booked an extra bed and was not provided a pillow. The bathroom was not clean. We were meant to stay for two nights and checked out after the first night. The breakfast is substandard. The hotel seems short staffed—when we checked out it was the bellhop that did the processing of the paperwork and not the reception staff and this was around 9am. According to their ‘proforma invoice’ we are owed a refund of Rs. 5407...

"The staff is very rude and unfriendly. The rooms are very different as to what is shown in the poctures. Restaurant kitchen is not clean. Team memebers from Happy Hub were good."

"Amazing experience..wonderful staff..so welcoming!!"

"Friendly attentive staff. Clean room. Nice location. Lovely bird song, flowers and nearby Tea Plantations and vuewpoints"

"Rude staff and poor dining options."

"Great property, huge rooms with a separate sitting area. Balcony with great valley views. Food and beverage service is dirty and unhygienic. Sugar is dirty, lying open under the service desk at the canteen. No glass ware in the rooms for water etc. were provided paper cups, how un-ecofriendly. Even if you want to have any drink it’s the paper cups. They are going through 100’s of paper cups each day/ how easy to provide glassware in rooms. The room had dust and cobwebs. Photo attached and also...

"Great staff! Good food at restaurant"