Hotel Mesra Haiwan Kesayangan di The Lizard

"Loved the gardens and direct access to private beach. Dog friendly terrace garden rooms were of a standard rating in.my opinion. No soap replenished in dispensers for 2 days. Stain on bedding sheet. Dog pee stains visible in some public carpeted areas. Unmanned reception, need to ring a bell. The 'bridge dog friendly area' for meals is depressing and isolated, no bell in this area to indicate you need a service i.e. breakast. No background music. Lacking atmosphere. Tables are coffee tables,...

"I had some issues with the cleanliness of the room. I raised them with staff on the front desk and they were fantastic. Fully engaging, very helpful - however the actual people responsible for the room cleaning were not and did not address anything. After nothing changed, the front desk staff moved me to a different room, and I had a good chat with and apology from the hotel manager. Overall, despite the issues with cleanliness, the hotel is well-run and it was a nice friendly place to stay....