The King's Road Hotels with Indoor Pool

"Our room was a suite with two separate bedrooms, so the space was quite large. The rooms were clean enough. However, unfortunately there was constant noise at night, similar to a machine running non-stop. It was not suitable for light sleepers and had a significant impact on our rest."

"Excellent breakfast"

"Helpful staff. Finally a stay where the keycard didn’t bug out. Sauna pool and gym were highlights. Loved my time here."

"The first night of our stay our room temperature was quite warm (hovering around 26), but we were too tired to deal with it. The second day it reached 28C which was uncomfortably hot. We called the front desk for the first time around 1pm and asked for someone to come check our thermostat - nobody came. We called a second time around 3:00 and requested the same - again waiting so we could accommodate maintenance - nobody came. It ultimately ended up being a waste of our entire afternoon and resulted in no solution or communication whatsoever. As we were leaving for dinner around 7:30 we noticed a memo was newly taped near the elevator door stating that the “unexpected warm weather meant warmer rooms as the buildings central air would only allow either heat or air conditioning and guests were ‘invited’ to turn off their thermostats”. This was incredibly frustrating, I understand some things are out of staff control (ie. the weather) - but a simple call to the room to let us know they wouldn’t be coming and to explain the situation would have been much appreciated, rather than us finding out hours later by way of an impersonal notice. Around midnight of that evening we called a third time to ask if someone could unlock the window at the very least - which they did, and that finally made some difference. But it had put a damper on our stay by that point."

"amazing"

"Nice location downtown. Great room. Lot of younger children and families so may be more ideal for family units. "