6/10
We stayed for three nights at Hotel Arsenaal. The hotel is beautiful, and the lobby and breakfast area are very elegant. The staff were friendly, and our check-in in particular was very warm and welcoming.
Our room was nicely furnished but didn’t feel as cozy as we had hoped. The breakfast was good, though not particularly outstanding.
During our stay, we unfortunately encountered some issues in the room. What was even more disappointing, though, was the lack of proactive communication and follow-up in handling these problems, which left us feeling a bit let down. Overall, we had higher expectations and feel there’s still room for improvement.
Tim
Menginap 3 malam pada Jun 2025
