Hotel Dekat The Glass House Concert Hall

"The hotel was suitable for our needs. Quiet at night. The continental breakfast was fine. Parking was easy and close to room. Staff was alright."

"Husband got trapped in elevator for an hr and so called engineer named Angel, had no clue on rules and regulations on entrapment took almost 40 min to call fire dpt for assistance.. he thought everything was a joke , additional staff unaware of protocols on entrapments. Unprofessional staff. Ice maker broken on 4th floor. Room was decent. "

"Clean room, and amazing AC! "

"Superb "

"Horrible experience underwear still hanging in room. Expedia was not very helpful."

"Food was fresh andcparkingbwas safe "

"Front desk coutesy"

"There were disturbing "banging" noises like someone throwing a ball against my ceiling and one wall the vast majority of the time I was in the room. Very difficult to sleep or concentrate on work. Staff recorded my complaint but did not seem to do anything about it. Maybe I was expecting too much but the only towel was a hand towel. The shower had no door or curtain so I had to clean the floor with the two rags they kindly left for my use. No water glass. The room was clean and the bed...

"When I arrive, there was construction. And no easy way to access for handicapped we found out later we could park in the lower garage and we could take the elevator up. There was no shower chair for handicapped. I had to call twice to have them arrive with a shower chair. The shower chair was very rickety when I took the shower water drained out of the shower onto the tile floor in the bathroom toward the door, I had to pay for the water which I was not expecting so I bought one bottle while I...

"Fine"

"el personal fue amable y el costo beneficio es muy bueno."

"Complementary breakfast. Clean and good size suites. "

"Parking was great. Breakfast is good as well. Rooms are clean and staff is super friendly. "

"Comfortable, clean, lots of outlets, cubbies. Nothing super fancy, but decent, clean hotel with friendly staff. We needed place to stay when we visited our college student"

"Staff were not approachable and appeared bothered when checking in"

"All amenities frig/freezer, microwave were great, very clean, staff great, parking safe, free continental breakfast, esp coffee great.. would definitely come again!"