Hotel Dekat The Crossings at Deep Creek Shopping Center

"Needs updated, room smelled like cats. Had to wait 10 minutes and call someones cell to check in. Bathroom had holes in door, patched by metal strips. "

"This hotel has transformed into something unrecognizable. Very strange clientele and staff this time. We will be choosing other options for business travel next time around. "

"Clean rooms, friendly people, healthy breakfast, easy access of the interstate."

"Did not use!"

"I feel a bit generous giving a 3 star review. The building was nice, but I don’t think the person at the from desk ever actually looked at me during check in - not rude, per se, just totally disinterested. There was no shampoo dispenser in my shower (it was missing completely) and the soap dispenser was empty, so if you like to shower with only conditioner, add another star. The worst part was breakfast- I got to the cafe by 7am and the eggs and meat were gone and the pancake machine had no...

"Friendly stay Hotel, Great area in very convenience "

"Y’all didn’t do right because when I reach the hotel something went wrong with y’all account so I had to wait near 2 hours to get my room "

"Building was clean."

"THERE IS NO CONTROL WITH ROOMS TEMPERATURE. NO DRESSER. CRAMPED ROOM. "

"Breakfast menu was balanced. Staff was pleasant; amenities were great!!!"

" there was no hot breakfast available neither coffee or hot items like eggs. I want a refund for breakfast not being available. I I had to go get breakfast separately at a restaurant which made my available time limited before my meeting. "

"My room didn't have a kitchen. "

"The rooms were terrible. 1st room on second floor had bed bugs! 2nd room on 1st had dirty sheets and poor water pressure, barely came out! 3rd room dirty shower and hole in wall. Connection room very loud, staff did nothing about it until 4am on second stay. Side door was not secured. Can get in without a key, door just opened. WILL NEVER STAY OR RECOMMEND THIS PLACE WVR AGAIN !!!!!!!"

"I absolutely love their grab and go breakfast.It's so convenient and especially if you're always on the go. The staff here is so amazing. If you tell them what you need , they have no problem trying to help you. "

"Room was clean and well equipped. Unhappy that there were not enough carts to aid in unpacking and going to the 2nd floor. Also, on checkout day the ONLY elevator was not in operation, and we had to walk down steps with our belongings. My husband is 80yo and I am handicapped. It was extremely unpleasant departure!!!"

"DO NOT STAY AT THIS HOTEL! CARPET AND BATHROOM OUTSIDE HANDLE HAD RED STAINS RESEMBLING BLOOD. TV IN HOTEL DID NOT HAVE A CLEAR SIGNAL SO THERE WAS NO WATCHING TV. TELEPHONE IN ROOM WAS DIRTY. BATHROOM HAD FLOATING SHELF AND NOT FULL SINK. BED SHEETS WERE STAINED. YOU CAN HEAR OTHER GUESTS' CONVERSATIONS THROUGH THE WALL AND NEXT DOOR GUESTS WERE MAKING LOUD NOISES ALL NIGHT LONG. COMPLAINTS WERE MADE TO HOTEL MANAGEMENT BUT WERE NOT ADDRESSED. TOILET HAD LOW WATER PRESSURE AND IT WOULD NOT...

"Yes"