The Crags Spa Hotels

"The property is amazing!! Couldn’t recommend it enough. Our room had an issue and they change the room straight away. The breakfast and restaurant is amazing. The food is fresh and tasty. You have to have a treatment at the spa, it is mind blowing. The pool area is clean and tidy too."

"Great hotel in a great location, right by the water and a short walking distance to all the restaurants at the marina. Parking right at the hotel as well. Rooms are lovely, staff were brilliant, very friendly and helpful. Breakfasts were good - will be staying here again next time we are in Knysna."

"Very clean with nice pool and adjoining restaurant."

"The hotel amenities are reasonable but be warned there are no TVs and spotty WiFi. There are no nearby restaurants so unless you want to take a 20-30 minute drive for a reasonable restaurant you are obliged to use the hotel restaurant. This gets to my unfortunate experience and low rating for the staff. After our first night being advised it was necessary to place your dinner selection before 12.00 we attempted to do so and were advised the kitchen was closed for the day. The premise had been taken over by an arranged conference and the restaurant leisure area had been converted to facilitate this. I asked why I had not been advised of this prior to arriving and was told that they did not have my contact details. As it was booked through Expedia they could obviously contacted me or certainly advised me in my arrival. When I informed the manager that to close the kitchen and turn the quiet boutique hotel into a conference centerwas unacceptable and I would be checking out her reply was “Good” I definitely would not recommend this hotel "

"Lovely staff, singling out Carmen and Felicia for special compliments! Food and service were good. Our room was spacious and comfortable. The views from the main lodge were outstanding. The pool was much warmer than our last visit in September 2004! We found Hog Hollow had lost a little of its rustic charm and was more like a hotel. "