Testman Spa Hotels

"This place is deceiving and the pictures make it into something it is not. It was all inclusive but that was just drinks and food. Breakfast and most of the food was always great but only if you come in the beginning when it is first put out. Come during the last hour and it is picked over and nothing else is put out and what is left is all there is. The resort or rather hotel because you have to have activities for a resort and at least a gift shop. There is absolutely nothing at this place and you have to make 3 hour reservation for a taxi tongo anywhere. The casino is a joke and only a block walk away but it is up a steep hill and after drinking not fun. I wouldn't ever stay here again and the island itself doesn't have much to offer. We should have gone to St. Thomas. Very disappointed with this trip. They have no watersports and you are trapped at the resort that has no souvenirs... they have nothing but free food and free bottom shelf bar. If you want hideout and not be seen and escape the world this is place because phone and internet is not the best either. If you do go there rent a car and I hope you know how to drive because they drive on the left and the speed limit the way people drive is just a suggestion and watch those potholes because they will take your vehicle out. Seriously don"t waste your money unless all you want is a nice view and to sit in your hotel room because you can literally do that on any nice beach anywhere!"

"Beautiful oceanviews, comfortable beds, great balcony rooms, nice pool, extremely friendly and helpful staff, nice restaurant and coffee bar"

"The sand castle in St. Croix is amazing. It only let me give five stars. If I could give 100 I would. Everyone was so kind and friendly. There were two beautiful pools and plenty of beach, chairs and umbrellas to go around. The beach was just stunning and is steps from the hotel. They provide snorkeling, equipment, kayaks, chair, covers, and beach towels at no charge. We stayed in the Secret Haven Villa which was perfect! The management even brought in a mattress pad when the bed was a little hard on my back. We ate at the restaurant there several nights food was outstanding and so were the drinks. The hotel is less than a mile from the Frederickstead pier great views, shopping and restaurants. Take the advice of the hotel and rent a car but if you’re looking for a quiet relaxing vacation where you don’t have to go anywhere all you need is available at the Sand Castle! "

"We felt appreciated and even pampered at times. "

"I would not recommend staying at this hotel. My experience was very disappointing. There were roaches in the dining area. While my wife, another couple, and I were eating, roaches were coming out of the table. When we told the staff, they said they already knew about the problem. I also found a dead roach in my bed, which was very upsetting. The dresser had a broken strap hanging off. The entry door to the bathroom door handle was on backwards. I had to put it on the right way. The service was poor from check-in to check-out. They pick and choose which guest to offer the trolly belhop service to. I had to carry my wife’s and I baggage to our room upon arrival. Most of the staff seemed to have a bad attitude, and we did not feel welcome at all. As someone who works in hotel management and travels often, this was the first time I felt this uncomfortable at a hotel. The property itself is run down and needs a lot of improvement, both in maintenance and customer service. There is also very little to do nearby, and the restaurants recommended by the hotel are about 30 minutes away. The only positive part of our stay was Lydia, who was friendly and introduced herself. Overall, I suggest paying extra to stay somewhere else. I would visit St. Croix again, but not this hotel. "

"No los utilice"

"This resort is a 10/10 I love every thing about this place good customer service good hospitality the place was so awesome I will be back to this resort "