Hotel berdekatan Tennova Healthcare - Cleveland

"Staff cared very little for the needs of the guest. The AC in our room sounded like a lawn mower. It kept cycling on and off and didn't even cool the room. We reported this to the front desk and got 0 assistance. In addition, our room was never serviced. When we checked in, there was no information provided indicating that our room wouldn't be cleaned. I would highly recommend staying somewhere else. We come to the area several times a year to visit family, but will select another hotel...

"I want to say the staff at Douglas Inn and Suites was amazing. We accidentally left a full duffle bag with shoes a phone clothes and money in it. We didnt realize til we got home to Michigan. We are so appreciative to the guest who turned it in and the staff that mailed it!! Thank you so much!! Will be forever grateful!!"

"Good breakfast. Parking great and well lit "

"Clean! Great breakfast and friendly staff! "

"Staff was friendly but hotel feels old and ac unit didn't work properly and breakfast is not complimentary. "

"Staff is very friendly. I love that the rooms are equipped with kitchens and are pet friendly."

"The room was hot. The bed was terrible And the whole place was sketchy."

"No pool as stated online also had to do a $100 hold on top of what I paid already was a good place to sleep and go back home"

"Like the town was very peaceful and quiet."

"The listing stated that there were rooms available, but when we got there the rooms were all full. Please don’t purchase your room before you get there!"

"Rooms were immaculate. Had all the amenities we needed and then some. The beds were so comfortable. Breakfast every morning was excellent. Staff was very friendly and helpful. Definitely will stay again. Highly recommend."

"Incredibly clean rooms, staff were nice and friendly and the biggest free breakfast from a hotel I’ve ever had"

"Stay was pleasant . Interior was slightly dated but very clean."

"Breakfast was good and varied. Room was clean, the ac actually responded to inputs. Staff was helpful."

"The friendliness and warm welcome was what first stands out to those entering the hotel- The convenience of not only a small “shop” to pick up a quick drink, etc. was complimented by the full bistro establishment- The hotel was clean, friendly, welcoming and well appointed- we will stay there again when we come next year."

"Elevator and foyer needed to be mopped "

"We stay in Hampton Suite whenever we travel. Everything was as expected"