Hotel La Quinta Inn & Suites di Tennessee Timur

"The room we we given had a malfunctioning thermostat and AC unit. When I went down the front desk she said we could just unplug the AC. She said she knew about it but still put us in the that. When I asked why she did that she said”She didn’t think it was a big deal” We it was. You don’t tell people to unplug 220V plugs. She never offered to move us although the hotel was not full. Very poor customer service."

"Positive things: room and hotel were very clean. Breakfast food was good and a nice selection. Disappointed things: No Hot tub as posted. The indoor pool is heated and has an area that blows bubbles. Kids are jumping and splashing in the pool which is fine, but it’s hard to relax in the “spa pool”. Wanted a Hot Tub to relax in. Also room was very loud, road noise was present and didn’t slow down at night. Room had black out curtains but was still bright as day. Lots of lights in the parking...