Hotel Mesra Haiwan Kesayangan di Teluk Suttons

"Please note that the staff was very nice. However, the pictures online are very deceptive and this resort is currently under construction and not right on the lake. Yes you can walk down to boat ramp. The pictures online do NOT reflect the current situation of what the place looks like. The room was completed and was very nice but I feel duped by the owners and asked for a partial refund as not all amenities were available but did not get a response. Shame, shame for false advertising."

"Great experience!"

"Great place for the price! I would stay again!"

"We knew this was a virtual hotel when we booked, but we had no idea it would be this complicated. There was no staff, no lobby, and no one available to help when we arrived. We had to rely on strangers to figure out the check-in process because we received very little instruction beforehand. The room was very small, had no balcony, no closet, no extra bedding, and a terrible view. The bed was uncomfortable and kept separating from the wall. There was no phone in the room, and getting something...

"They just canceled my reservation very very last minute once I got arrived there. It was messed up my vacation"

"Great spot to stay for the night while traveling through the area. Great staff, clean room, quiet night. 10/10"

"I have stayed at this hotel while traveling through the area multiple times. The owner is always there greeting me and is very friendly and helpful. Clean, updated with comfortable bed!"