Hotel Keluarga di Teluk Mamora

"Perfect place to unwind and recharge. The food and drinks were superb, and the staff were friendly. We had a wonderful couples massage. The entertainment was low-key and quaint. We highly recommend getting a bungalow with a plunge pool since the beach cabanas are in the sun by mid-afternoon."

"I checked in on 06/18 our bathroom floor was wet(as if it was just mopped). We didn’t realize at first and walked on it. This caused the floor to get dirty. That’s also a safety hazard. Someone could have slipped. There was a person assigned to us because of my Expedia membership. She was not very helpful. Poor customer service. On 07/21/26 we ran out of shower gel. We called and were told the property had none. They said they would provide bar soap. We never received it!!! Call to the numbers...

"Clean room, helpful and friendly staff, sufficient parking"

"The property was well maintained with beautiful flowers and grounds. The beach is beautiful great for swimming and an abundance of beach furniture. There are yellow flags to guide you but I did not see a lifeguard. The rooms are clean with basic amenities but a bit dated still using keys and safety box uses a removable lock. The staff in the restaurants were polite and friendly. Food in general was very good. If you are staying for a week you do not get housekeeping services however you can...

"Thank you"

"Excellent experience"

"We loved our stay at Cocos. The hotel staff were lovely. The food menus changed each night and were all delicious. If you stay at cocos definitely be sure to book a couples massage and a dinner on the beach. We found both to be well worth it. Paddle boarding and kayaking were our favorite activities. And the beach bar had great lunch choices right by the beach."