6/10
We stayed in 2024 and the resort has gone downhill quite a bit since then.
Not enough staff on the bars so regularly end up queueing for longer than necessary. When there were enough staff, one would be serving whilst the rest busied themselves cutting fruit rather than clearing the queue
Bizarre decision to change the roof top bar opening time to 5pm - whoever had that idea shouldn’t be making decisions
Food nowhere near as good as 2024 in the main restaurant
Reported broken glass outside a lift three times, still didn’t get clear till the following day
It’s a nice hotel, some nice staff, but some poor choices mean it’s not as good as it was in 2024
Mark
Menginap 6 malam pada Jun 2025