Lake Junaluska Spa Hotels

"The rooms are impeccably clean."

"They would of been 5 star if the hot tub and pool was open. That was the reason I booked it, for the hot tub and pool. When we got there we were informed it was closed for maintenance and that they had no idea when it would reopen. "

"The room was clean. The lobby is big and pretty. The bathrooms are nice and staff was friendly. "

"yes, there were shops nearby. The parking was okay but a little tight for a full size pickup. The room was really dirty, floors, the recliner, the bath room was also unclean. The room was advertised as handicap accessible, the shower did have grab bars but the toilet was low with no grab bars. I only walk with handicap aid such as canes or walkers and I certainly require grab bars around a toilet. Before bringing our bags into the room, my wife asked the staff if we could have a different room with at least grab bars around the toilet and we were told there were none available until the next day and then she was not sure that room would have grab bars in the shower. She told my wife that she could not be expected to know what every room had. We did stay the night but will never return. The room ended up costing us $179.00 for the one night, a Friday night why the increased cost according to the staff. I assure you this room should never cost anyone $179.00 on any night of the year. It was certainly a rip-off. I believe this motel and the lack of staff care should have some level of QUALITY CONTROL now and in the future. Please don't take negative reviews lightly."

"Recently renovated. Beautiful "

"Location is very convenient. Hotel was clean and comfortable. Good amenities. Loved the stay!"

"Every was great except where the TV sat. Can't see it if in bed"