Hotel Mesra Haiwan Kesayangan di Tasik Crystal

"Has a hiccup with the first room but staff was quick to accommodate! Pleasant place in a great areas. Great food and amenities!"

"It was very pleasant to stay at."

"I mentioned twice that I was leaving 1 day early and dropped key, but was still charged for extra day. There was no shampoo when I took a shower in the refilled bottles. Then, when reported they took all the towels except one which I used for the rest of the trip as I was out early and back late. Also, the security door was non functioning. Overall, cheap, but crummy. As the only place in town, they could do better."

"Breakfast closes 15 minutes earlier than stated times."

"Rooms were clean. Breakfast was a little lacking. Staff was nice."

"ac worked good in room / room had some stains on carpet and chairs "

"I didn't care for the place. The coffee(in lobby only) was horrible! Nothing in the rm., cups, ice bucket etc. The only thing is tissue, that's nice to have. Someone set off the fire alarm at 2am. We all had to get up & the firefighters had to check the building!"