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Ulasan tentang UNAHOTELS Capotaormina

4 out of 5
UNAHOTELS Capotaormina
Via Nazionale, 105, Taormina, ME

Ulasan

9.0

Hebat

Penilaian 10 - Cemerlang. 572 daripada 923 ulasan" "
Penilaian 8 - Baik. 262 daripada 923 ulasan" "
Penilaian 6 - Boleh diterima. 66 daripada 923 ulasan" "
Penilaian 4 - Lemah. 16 daripada 923 ulasan" "
Penilaian 2 - Teruk. 7 daripada 923 ulasan" "

9.2/10

Kebersihan

9.0/10

Kakitangan & perkhidmatan

9.2/10

Kemudahan

8.4/10

Keadaan hartanah & kemudahan

8.6/10

Mesra alam

Ulasan

10/10 Cemerlang

Daniel

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Beautiful grounds unlike any other. Renovated room was extremely spacious and perfect for our stay. Not sure if all the rooms are renovated but the room we received was even better than expected. Shuttle bus is also very convenient
Menginap 3 malam pada Jun 2023

6/10 Boleh diterima

Dong Hee

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan
Tidak sukakan: Keadaan hartanah & kemudahan
Generally okay but very thin walls

10/10 Cemerlang

Billy, Great Dunmow

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 5 malam pada Mei 2024

10/10 Cemerlang

Lisa

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Staff was extremely accommodating
Menginap 3 malam pada Mei 2024
Respons daripada Francesco Mameli General Manager pada 14 Mei 2024
Dear Lisa, thank you very much for your kind feedback following your recent stay at UNAHOTELS Capotaormina. We are really happy that you liked so much the hotel and its services. We look forward to welcoming you once again in the near future. Kind Regards

10/10 Cemerlang

Amanda

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very friendly staff, beds were comfortable beautiful view
Menginap 3 malam pada Mei 2024
Respons daripada Francesco Mameli General Manager pada 14 Mei 2024
Dear Amanda, thank you for this beautiful review. We are so glad you enjoyed and appreciated so much your stay here at the UNAHOTELS Capotaormina. We are looking forward to welcoming you soon Sincerely regards

10/10 Cemerlang

Nevil, Komoka

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
What a fun property. The views were stunning and the pool was worth the trip. It's a bit of a ways from the centro area but they have a convenient bus shuttle so it's all good. I would definitely come back!
Menginap 1 malam pada Apr 2024
Respons daripada Francesco Mameli General Manager pada 14 Mei 2024
Dear Nevil,Thank you for sharing your travel experience at UNAHOTELS Capotaormina with us. Knowing that we have managed to meet your expectations and seeing that the professionalism and passion of our staff to make every stay and every guest unique have been appreciated and recognized is a joy.We all hope to have the pleasure of being able to welcome you again or to know that you are a guest of our colleagues in Gruppo UNA hotels and resortsBest regards

8/10 Baik

Christian

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice hotel with great pool and beach access
Menginap 2 malam pada Apr 2024
Respons daripada Francesco Mameli General Manager pada 28 Apr 2024
Dear Christian, Thank you for this extremely positive rating. It’s a pleasure to read that you enjoyed your stay at Unahotels Capotaormina in our beautiful Taormina. We hope to welcome you again in the future. Kind regards,

10/10 Cemerlang

Fazlin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Apr 2024
Respons daripada Francesco Mameli General Manager pada 26 Apr 2024
Dear Fazlin,thank you for sharing your impressions about your last stay with us.Thank you for your suggestions which will be a reason to make our services even closer to the expectations of our most attentive guests.We hope to have the pleasure of welcoming you again or knowing that you are a guest of our colleagues at the other hotels and resorts of Gruppo UNA.Sincerely

10/10 Cemerlang

Raja

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Mac 2024
Respons daripada Francesco Mameli General Manager pada 21 Apr 2024
Dear Raja,thank you for taking time to share your opinion..We're proud to know that you appreciated so much your stay, we will certainly share your insight with the all staff.We do hope to have the pleasure to welcome you back soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA.Sincerely

10/10 Cemerlang

kendrick

Menginap 2 malam pada Apr 2024
Respons daripada Francesco Mameli General Manager pada 4 Mei 2024
Dear Kendrick,Sharing reviews like your with our team is both, gratifying and motivating, thank you! We do hope to have the pleasure to welcome you back soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA.Sicerely

10/10 Cemerlang

Harris

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful hotel on an amazing location
Menginap 4 malam pada Apr 2024
Respons daripada Francesco Mameli General Manager pada 21 Apr 2024
Dear Harris,thank you for taking time to share your opinion, photos and suggestion on your last stay with us.We're glad to know that you appreciated so much your stay and our staff attitude, such comments represent a truthful incentive to constantly work at our utmost.It's truly hard to explain how precious are reviews like your, I can only thank you, hoping to have the pleasure to welcome you back soon or to know you hosted by our colleagues in the 38 hotels, resorts and aparthotels of Gruppo UNA.Sincerely

10/10 Cemerlang

Carolyn

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The property is located on the sea which is a significant plus. It’s unique in that it is built into the mountain. Staff were courteous and helpful.
Menginap 1 malam pada Apr 2024
Respons daripada Francesco Mameli General Manager pada 21 Apr 2024
Dear Carolyn, thank you for your kind feedback following your recent stay. We are very happy that you enjoyed the amazing location and the hotel services. We hope to welcoming you again in the future,Best regards

10/10 Cemerlang

Marina

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved everything about this property.
Menginap 7 malam pada Apr 2024
Respons daripada Francesco Mameli General Manager pada 21 Apr 2024
Dear Marina,thank you so much for your plesant review. We are so happy to kwow that our stay with us was marvelous.We do hope to have the pleasure of having you back soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA.Sincerely

10/10 Cemerlang

Sarah

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The views, the pool, the beach, and the balcony were wonderful. Our bathroom had some water issues, but the room was comfortable and spacious. We had the most relaxing time on the sun loungers with the most amazing scenic view. And a free coach up into town for dinner and back.
Menginap 1 malam pada Apr 2024
Respons daripada Francesco Mameli General Manager pada 21 Apr 2024
Dear Sarah,thank you for sharing your lovely feedback on your recent stay here at the UNAHOTELS Capotaormina. We are really happy to know that you have enjoyed the unique location.We also thank you for your valuable suggestions.We do look forward to welcoming you back once again in the near future.Kind Regards

10/10 Cemerlang

Belinda

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great hotel, pool area is fantastic!

2/10 Teruk

Pengembara yang disahkan

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Non Consigliato !
Il mio recente soggiorno all'UNAhotel Capotaormina è stato a dir poco deludente. Nonostante a novembre il clima fosse ancora caldo, con una temperatura di 25º Celsius, l'hotel aveva spento l'aria condizionata, lasciando la stanza insopportabilmente calda e scomoda. Era difficile anche respirare lì dentro. Quando ho espresso le mie preoccupazioni all'addetto alla reception, la loro soluzione è stata semplicemente lasciare la porta del balcone aperta per far circolare l'aria. Questa non fu una risposta soddisfacente, considerando le circostanze. Oltre al problema dell'aria condizionata, la pulizia dell'hotel lasciava molto a desiderare. Con mio shock e sgomento, ho scoperto pezzi di vetro sul pavimento, che rappresentavano un potenziale pericolo per la sicurezza. Anche il bagno era in uno stato deplorevole, costringendomi a richiedere gli asciugamani perché non erano forniti nella stanza. È stato deludente constatare una tale mancanza di attenzione alla pulizia e al comfort degli ospiti. Inoltre, gli addetti alla reception dell'UNAhotel Capotaormina sono stati costantemente scortesi e poco disponibili durante il mio soggiorno. La loro mancanza di cortesia e disponibilità ad assistere gli ospiti ha sminuito l'esperienza complessiva.
Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Domenico

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Excellent
One of the most beautiful hotels I know. It always feels special to stay there. Best thing about it is the late check out, gives you time to enjoy the pool in the moring before you go..
Menginap 1 malam pada Okt 2023
Respons daripada Francesco Mameli General Manager pada 10 Nov 2023
Dear Domenico, we deeply thank you for your beautiful review. We are glad to know that you had an amazing time enjoying so much your stay. We do hope to have the pleasure to welcome you back soon! Sincerely

6/10 Boleh diterima

Kimmarie, Toronto

Mengembara bersama kumpulan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This property is way older then in pictures. Zero options for dinner. Staff was rude at best. Front staff were great.
Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Courtney

Menginap 2 malam pada Okt 2023
Respons daripada Francesco Mameli General Manager pada 8 Nov 2023
Dear Courtney,thank you very much for your lovely review, we are pleased to know that you liked so much our private beach, the pool area and the hotel services.We are looking forward to welcoming you here once again,Best regardsFrancesco MameliGeneral ManagerModifica Elimina

6/10 Boleh diterima

Kristel

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Slitent hotell med fin beliggenhet
Hotellet har en fin beliggenhet med privat strand og basseng. Jeg reiste utenfor sesong, og kan se for meg at det fort kan bli trangt på stranden og ved bassenget når hotellet er fullt. Godt utvalg på frokostbuffeten, men systemet med at servitørene henter kaffe fra kaffemaskinen er lite effektivt. Positivt med shuttlebuss mellom hotellet og Taormina. Det som trekker særlig ned er hvor slitt og utdatert hotellet er. Ingen firestjerners opplevelse.
Menginap 3 malam pada Okt 2023

10/10 Cemerlang

Emma

Sukakan: Keadaan hartanah & kemudahan
Menginap 3 malam pada Okt 2023
Respons daripada Francesco Mameli General Manager pada 7 Nov 2023
Dear Emma, we are so glad you enjoyed and appreciated so much your stay here at the UNAHOTELS Capotaormina. We are looking forward to welcoming you soon.Sincerely regards Francesco Mameli General Manager

10/10 Cemerlang

frank

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Okt 2023
Respons daripada Francesco Mameli General Manager pada 7 Nov 2023
Dear Frank, we are so glad you enjoyed and appreciated so much your stay here at the UNAHOTELS Capotaormina. We are looking forward to welcoming you soon Sincerely regards Francesco Mameli General Manager

10/10 Cemerlang

Robert

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Tout nous a plu … C’était tellement magnifique! La vue , l’emplacement, le service , la nourriture… Sera inoubliable pour nous .
Menginap 3 malam pada Okt 2023
Respons daripada Francesco Mameli General Manager pada 7 Nov 2023
Cher Robert,Merci beaucoup pour votre aimable retour. Nous sommes fiers d'apprendre que vous avez tant apprécié votre séjour dans notre Hôtel et nos services. Nous espérons vous revoir pour d'autres vacances.CordialementFrancesco Mameli General Manager

10/10 Cemerlang

Elaine

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Best part of our stay in Sicily ! Great staff, amazing dinner and breakfasts and fun poolside views of Mt Etna. Buona!!
Menginap 2 malam pada Okt 2023
Respons daripada Francesco Mameli General manager pada 7 Nov 2023
Dear Elaine,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Capotaormina. We are really happy that location and views surpassed your expectations, that you enjoyed the services, the facilities and the kindness of the staff and we look forward to welcoming you once again in the future. Kind Regards Francesco Mameli General Manager

10/10 Cemerlang

Shawn

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff are super Friendly and always willing to help! The facility and location is Amazing. The views are to die for!!!
Menginap 4 malam pada Okt 2023
Respons daripada Francesco Mameli General manager pada 7 Nov 2023
Dear Shawn, Thank you for sharing your beautiful review, we're honored to know that you enjoyed so much our facilities and the staff thank you so much. Looking forward to welcoming you in the future here in Taormina.Best Regards Francesco Mameli General Manager

10/10 Cemerlang

Patrick

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Apr 2023
Respons daripada Unahotels Capotaormina pada 28 Okt 2023
Dear Patrick,Thank you for sharing your beautiful review, we're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal. Roberta and all the staff thank you too!We all hope to have the pleasure of welcoming you again or knowing that you are a guest of one of our Gruppo UNA hotels and resorts.SincerelyFrancesco MameliGeneral Manager

10/10 Cemerlang

barbara

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful and spacious room and balcony, the cave going to beach and pool awesome and unique, parking E27/day, but worth it. Unlike other reviews, we didn’t notice anything that needed updating. Room service on the balcony was lovely. The free shuttle bus into town center was so convenient. Staff friendly We love Taormina, and we loved this hotel!
Menginap 2 malam pada Okt 2023
Respons daripada Capotaormina pada 28 Okt 2023
Dear Barbara,Thank you for sharing your beautiful review, we're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal. Roberta and all the staff thank you too!We all hope to have the pleasure of welcoming you again or knowing that you are a guest of one of our Gruppo UNA hotels and resorts.SincerelyFrancesco MameliGeneral Manager

10/10 Cemerlang

Jennifer J

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Beautiful location, beautiful hotel thoroughly planned layout, and the food was superb!
Menginap 2 malam pada Okt 2023
Respons daripada Francesco Mameli General Manager pada 21 Okt 2023
Dear Jennifer,Thank you very much for your lovely feedback. We are proud to learn that you appreciated so much your stay at our Hotel, our food and our location. We hope to see you again for another vacation. Best regards

10/10 Cemerlang

Enrico

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Okt 2023
Respons daripada Unahotels Capotaormina pada 28 Okt 2023
Dear Enrico,Thank you for sharing your beautiful review, we're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal. Roberta and all the staff thank you too!We all hope to have the pleasure of welcoming you again or knowing that you are a guest of one of our Gruppo UNA hotels and resorts.SincerelyFrancesco MameliGeneral Manager

10/10 Cemerlang

Francesca

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
L’albergo ha tutto piscina e spiaggia privata bellissime, palestra, terrazze con vista mozzafiato, colazione ricca e buonissima. Unica pecca il bagno della nostra camera vista mare era davvero vecchio e con la vasca e fare la doccia era davvero scomodo inoltre il fono si surriscaldava e si spegneva ogni 2 minuti
Menginap 1 malam pada Okt 2023
Respons daripada Unahotels Capotaormina pada 28 Okt 2023
Dear Francesca,Thank you for sharing your beautiful review, we're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal. Roberta and all the staff thank you too!We all hope to have the pleasure of welcoming you again or knowing that you are a guest of one of our Gruppo UNA hotels and resorts.SincerelyFrancesco MameliGeneral Manager

8/10 Baik

David

Mengembara bersama kumpulan
Bathrooms in rooms need upgrade
Menginap 3 malam pada Okt 2023
Respons daripada Francesco Mameli General Manager pada 21 Okt 2023
Dear David,thank you for your note. It will help us improve. We do hope to have the pleasure to welcome you back soon or to know you hosted by our colleagues in the hotels and resorts of Gruppo UNA.Sincerely,

8/10 Baik

Faith

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Okt 2023
Respons daripada Unahotels Capotaormina pada 28 Okt 2023
Dear Faith,Thank you for sharing your beautiful review, we're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal. Roberta and all the staff thank you too!We all hope to have the pleasure of welcoming you again or knowing that you are a guest of one of our Gruppo UNA hotels and resorts.SincerelyFrancesco MameliGeneral Manager

10/10 Cemerlang

Maryellen

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Amazing stay , staff and service excellent . Everything was top notch ! Location excellent
Menginap 3 malam pada Okt 2023
Respons daripada Francesco Mameli General Manager pada 21 Okt 2023
Dear Maryellen,All the staff deeply thank you for your kind words.Hoping to have the pleasure of welcoming you here another time,Sincerely

10/10 Cemerlang

MARIO

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Classe 53 Didenheim
SUPERBE Séjour , TOUT le personnel était à notre écoute, et chapeau pour le dernier dîner proposé par Paolo Dommage qu'il faille payer les oeufs au plat au petit déjeuner , et ces massages toujours aussi chers. Cétait FANTASTIQUE
Menginap 6 malam pada Okt 2023
Respons daripada Francesco Mameli General Manager pada 21 Okt 2023
Dear Mario,The staff and I thank you so much for your wonderful review. We are delighted to know that you appreciated so much the dinner proposed by Paolo and that you enjoyed your time with us. thank you for your valuable suggestions too.We do look forward to welcoming you back once again in the future.Kind Regards

10/10 Cemerlang

Karen, Asbury Park

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I absolutely loved this property. Was very happy with the room accommodations, very large and spacious. Had a lovely balcony with a sea view. The pool was great, and I loved the tiered spaces for lounge chairs up above. The views were spectacular from there. The beach was also great. I would recommend water shoes since it is all stones. The breakfast buffet was amazing. Lots to choose from. All in all, this hotel is a great choice when visiting Taormina!! It has it all.
Menginap 7 malam pada Sep 2023
Respons daripada Francesco Mameli General Manager pada 21 Okt 2023
Dear Karen,Thank you for sharing your beautiful review, we're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal. We do hope to have the pleasure to welcome you back soon or to know you hosted by our colleagues in the hotels and resorts of Gruppo UNA.Kind Regards

10/10 Cemerlang

Lindsay

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful pool and terrace area for sun tanning. The beach area is my favourite part of this hotel! Exceptional to have access to the water in this area. We will stay here again!
Menginap 3 malam pada Sep 2023
Respons daripada Francesco Mameli General Manager pada 21 Okt 2023
Dear Lindsay,we thank you for this beautiful review. We are so glad you enjoyed and appreciated so much the pool and beach services and all of your stay here at the UNAHOTELS Capotaormina. We are looking forward to welcoming you soon Sincerely regards

10/10 Cemerlang

Katherine

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything was fantastic, relaxing at the pool with an amazing view, staff were attentive and food was great. We were celebrating a special anniversary and we booked a private boat tour through the hotel pool area staff, 200 euros, for 2hrs which included snacks, cocktail. Was not impressed, first of all, boat was late almost 1/2hr, (I think the hotel didn’t book it and called someone else (maybe a local (to come and get us) we ate a piece of melon, no other snacks and had some champagne, wasn’t able to explain certain points on our tour, was to go to Isola Bella for a stop and swim as we saw other tour boats stop and swim, my husband speaks Italian and asked him if we can stop for a swim but he said he was going to take us to a nicer place (nicer place??) Isola Bella is gorgeous. So off we went boating around with no conversation as he was on his phone most of the time, we ended up stopping at a place, which turned out to be his friends place which he had to drop something off, my asked him to take us back to Isola Bella for a swim which he did, and just take us back to the hotel. We spoke with others at the hotel and they told us that they had amazing tour guides who explained every, good snacks/cocktails, oh well, disappointed but overall hotel, staff with the exception of this it was amazing.
Menginap 3 malam pada Sep 2023
Respons daripada Unahotels Capotaormina pada 28 Okt 2023
Dear Katherine,Thank you for sharing your beautiful review, we're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal. Roberta and all the staff thank you too!We all hope to have the pleasure of welcoming you again or knowing that you are a guest of one of our Gruppo UNA hotels and resorts.SincerelyFrancesco MameliGeneral Manager

10/10 Cemerlang

Emil

Sukakan: Kakitangan & perkhidmatan
Menginap 4 malam pada Sep 2023
Respons daripada Unahotels Capotaormina pada 28 Okt 2023
Dear Emil,Thank you for sharing your beautiful review, we're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal. Roberta and all the staff thank you too!We all hope to have the pleasure of welcoming you again or knowing that you are a guest of one of our Gruppo UNA hotels and resorts.SincerelyFrancesco MameliGeneral Manager

8/10 Baik

Hadyn

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Beautiful location and wonderful place to relax. Staff generally only too happy to please. Great facilities.
Menginap 6 malam pada Sep 2023
Respons daripada Francesco Mameli General Manager pada 21 Okt 2023
Dear Hadyn,we are glad to know that you ejoyed so much our wonderful and relaxing location.Hoping to have the pleasure of welcoming you here another time,Sincerely

10/10 Cemerlang

Svein

Menginap 6 malam pada Sep 2023
Respons daripada Francesco Mameli General Manager pada 27 Sep 2023
Dear Svein, Many thanks for your beautiful feedback, we are so glad to know that you enjoyed so much your stay. We will wait to welcome you back soon or to know you hosted by our colleagues in the hotels and resorts of Gruppo UNA. Sincerely

10/10 Cemerlang

Viktor

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Sep 2023
Respons daripada Francesco Mameli General Manager pada 23 Sep 2023
Dear Viktor, Many thanks for your beautiful feedback, we are so glad to know that you enjoyed so much your stay. We will wait to welcome you back soon or to know you hosted by our colleagues in the hotels and resorts of Gruppo UNA. Sincerely

10/10 Cemerlang

Nancy

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Sep 2023
Respons daripada Francesco Mameli General Manager pada 23 Sep 2023
Dear Nancy, Many thanks for your beautiful feedback, we are so glad to know that you enjoyed so much your stay. We will wait to welcome you back soon or to know you hosted by our colleagues in the hotels and resorts of Gruppo UNA. Sincerely

10/10 Cemerlang

Natasha

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved this hotel! Such a gorgeous property
Menginap 3 malam pada Sep 2023
Respons daripada Francesco Mameli General Manager pada 23 Sep 2023
Dear Natasha,thank you for taking time to share your review. We're glad to know that you appreciated so much your stay at Unahotels Capotaormina.Hoping to welcome you back soon,best regards

10/10 Cemerlang

Antoinette

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Location was great, staff were very friendly and helpful. The beach and pool were amazing. Fantastic breakfast. The accommodation rooms were very tired and need a refresh. Generally the hotel is in need of maintenance and refurbishment for the amount of money you pay. A lick of paint can go a long way. Need more or a bigger bus shuttle to Taormina to accommodate the number of guests.
Respons daripada Francesco Mameli General Manager pada 23 Sep 2023
Dear Antoniette,Thank you for sharing your experience on your last stay at UNAHOTELS Capotaormina.We are glad to know that you appreciated the unique location, the hotel services and our staff attitude.We’ll work on your suggestion in order to improve even more the quality of our services.We do hope to welcome you back soon. Best regards

10/10 Cemerlang

Dan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very good all-around value for an exceptional lication.
Menginap 3 malam pada Sep 2023
Respons daripada Francesco Mameli General Manager pada 23 Sep 2023
Dear Dan, Many thanks for your beautiful feedback, we are so glad to know that you enjoyed so much your stay. We will wait to welcome you back soon or to know you hosted by our colleagues in the hotels and resorts of Gruppo UNA. Sincerely

8/10 Baik

Dana

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
We booked this hotel for the unique pool and it didn't disappoint. The staff was friendly and helpful. The breakfast every morning offered many choices and was tasty. But the decor throughout is VERY dated. I could overlook that, but it is also in desperate need of basic maintenance such as wall paint chipping, damaged baseboards for the price paid per night. We did not spend most of our time in our room/hotel so we enjoyed visiting the lovely area.
Menginap 4 malam pada Sep 2023
Respons daripada Francesco Mameli General Manager pada 19 Sep 2023
Dear Dana,Thank you for sharing your experience on your last stay to UNAHOTELS Capotaormina.We are glad to know that you appreciated the the hotel services and our staff attitude.We’ll work on your suggestion in order to improve even more the quality of our services in the future.We do hope to welcome you back soon or to know you hosted by our colleagues in the hotels and resorts of Gruppo UNA.Best regards

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great stay in amazing Taormina. Lovely hotel, great pool/bar/restaurant. Let down by the indoor communal areas and dated bathroom facilities.
Menginap 2 malam pada Sep 2023
Respons daripada Francesco Mameli General Manager pada 19 Sep 2023
Dear Guest,Thank you for sharing your experience on your last stay to UNAHOTELS Capotaormina.We are glad to know that you appreciated the unique location and the hotel services.We’ll work on your suggestion in order to improve even more the quality of our services.We do hope to welcome you back soon. Best regards

10/10 Cemerlang

Erik

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful views, grotto entrance to the pool and peach is amazing. Breakfast was wonderful.
Menginap 5 malam pada Sep 2023
Respons daripada Francesco Mameli General Manager pada 18 Sep 2023
Dear Erik,Thank you for your beautiful review. We are honored to know that you enjoyed so much the unique location, the view and the hotel services. We do hope to welcoming you back in the next future. Best Regards

10/10 Cemerlang

Isabelle

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Amazing hotel. Great access to pool & beach. Lovely shops, restaurants in Taormina town.
Menginap 1 malam pada Sep 2023
Respons daripada Francesco Mameli General Manager pada 18 Sep 2023
Dear Isabelle, Many thanks for your beautiful feedback, we are so glad to know that you enjoyed so much your stay at the Unahotels Capotaormina. We will wait to welcome you back soon or to know you hosted by our colleagues in the hotels and resorts of Gruppo UNA. Sincerely

10/10 Cemerlang

Sarah-Viviane

Mengembara bersama pasangan
Sukakan: Kemudahan
wonderful
Menginap 4 malam pada Sep 2023
Respons daripada Francesco Mameli General Manager pada 13 Sep 2023
Dear Sarah Viviane, Many thanks for your beautiful feedback, we are so glad to know that you enjoyed so much your stay. We will wait to welcome you back soon or to know you hosted by our colleagues in the hotels and resorts of Gruppo UNA. Sincerely