Hotels near Cold Harbor Battlefield Park - Garthright House

"The manager is fine , they were helpful, nice, and understanding. However, two of the front desks were rude, not polite, and they didn't help me at all, even when I asked for early check in, he made me wait for 4 hours outside the hotel, or else I had to pay 30 dollars for three hours, he didn't even give me one hour early check in, the manager apologized and told me she would talk to him, other front desk, when I told her there was no hot water in the room, she was so rude to me and moved me to another room with funny smell and no microwave, when I asked here to change the room again via the phone , she hang up on me without a response, I had to come down again and relocate myself. The hotel is fine, but the treatment other rhan the manager was awful."

"Front desk staff disappeared several times that I saw while sitting in the lobby. They had to go off to do other things. The phones were ringing and people were trying to check in. They need more help. All staff were friendly."

" Room was spotless, the staff was exceptional, parking was not a concern as we did not rent a car, airport shuttle was very convenient and timely."

"The breakfast area was too small..a few small round tables, 1 long rectangular table. Where the breakfast items were, was also way too small. People were almost colliding with one another going to the wafflemaker, the toaster, the juice dispenser, and the egg and quiche platter. A much bigger layout is necessary where things are spread out. "

"All features mentioned on their profile are not true. They said they offer airport shuttle and WiFi, however there is no WiFi and no airport shuttle. They offered me the second floor, however no elevator, I had to carry my luggage on the stairs myself with no assistance from the staff. They said they offer breakfast, however they offered just cereal and milk. Extremely poor breakfast. The hotel name is Quality In, however it is the worst quality service that hotel would offer. I highly recommend disqualify this hotel and remove it from Expedia page"

"Okay - let’s start with - ITS CHEAP and you get what you pay for. Really - it’s as basic as possible but if economy is your priority then it’s fine. It’s located close to the airport has lots of parking. Clean enough and safe. "

"My room was filthy. Food and trash all over the place. Sheets were stained with food. Would never stay here. I canceled my reservation. "

"It is an OK place."

"Do NOT book this hotel, don’t waste your time. I booked through Expedia and paid the full amount in advance, but when I checked in at Hampton Inn, I was told I had to pay an extra $1. The front desk said their payment system was broken and manually entered my card information, which made check-in take much longer than it should have. The front desk also mentioned that management, Kelly Richmond, has known about this problem for a long time but still hasn’t fixed it. I honestly don’t understand why this issue still hasn’t been fixed. The next day, the entire hotel had no hot water, and even by the next morning it still wasn’t working. Only cold water was available. This wasn’t even during a busy season, which made the experience even more disappointing. Overall, the hotel felt unprofessional, poorly managed, and definitely not recommended."