Hotels near Emerald Estates Park

"The room and carpet had a bad smell. Needs to be changed. The furniture were mixed match 2 totally different chairs at the table. Got the room for my elderly parents dad being 92 years old with a cane. Mom 84 and front desk staff knew this and still gave us a regular room with a tub and high bed making it difficult for them. Only staying one night so it wasn’t worth changing. also was helping my parents check in with me being a possible third person. She didn’t even offer a breakfast card for me or ask if I was staying. Don’t rely on the free breakfast. It’s all carbs not many choices and no protein. It is not a breakfast. But looking at it, I’d rather spend money going to a breakfast diner. Property is definitely not a 3 star, I promise I’m not picky and have stayed 2.5 star location better than this- Grand palms will NOT see me again!"

"Room was ready clean safe area."

"All of the staff we encountered were very friendly and helpful. Thank you so much. Love, love, love the poolside bingo and daily activities. Great stay, looking forward to coming back. "

"The All-American breakfast was fantastic -- the Best!"

"I walked in and walked right out. Unfortunately, was not refunded but I just couldn’t stay there for even one night. I do not recommend."

"Fire alarm went on and stayed on for more than a hour…even after the fire truck left. And that was at 10 pm…we had to get up at 6 am Not much sleep that night!"

"morning coffee in lobby was great , the staff was perfect no issues with location "

"Hotel was clean, staff was helpful and professional "

"The toilet was leaking a lot and wet the carpet and they send somebody to fix it and wasn’t fix. They have to send somebody else. But they never offer anything to remediate the situation "