Hotel Dekat Taman Akuatik Kenilworth

"Good"

"Very poor service "

"Staff very friendly. But breakfast was terrible. Only 1 small trash can in entire room. Room service apparently does not come every day. And a/c unit was not working properly."

"I didn't eat a cooked breakfast, but had the fresh fruit."

"Don't stay here. They'll take your money and not give it back to you. Then charge you random amount on top of what you were "expecting." Oh it's a clerical error they say. Well of course it's inconveniene for me but I just have to wait for it to come back... Stay somewhere else."

"The stay was okay ....It was a lot of young adults or teenagers. It gave me a Hostel Vibe ..I never stayed in Noma area . I would probably go to the other one in the city "

"Na"

"The one complaint that I have is that there was no daily servicing by housekeeping. Within a four night stay the trash was removed once and the bath linen was replaced once. The beds were never made. There was no door hanger to request service. This seems like such a basic service that a guest should not have to request. Our days were very long, returning quite late. The last thing I wanted to do was to stall going to bed while awaiting service when housekeeping is no longer available. "

"Great hotel! Had a lovely stay"

"Nice "

"Roach was in my room, lady that worked there said she’s lived with roaches. Then told me I’d better be glad it wasn’t a bed bug."

"Love the hotel"

"Property is in a great location, near many restaurants and close to DC. Staff is extremely nice and helpful. Housekeeping was done everyday and we stayed for 4 days, Morning Buffett breakfast is great as well."

"Poorly managed , did not reply messages."

"The shower was broken and nobody was a the front desk."

"Everything was okay except the bed padding "

"I saw a lot of ppl calling to complain about the $250 credit hold. I’m not gonna lie and say when I saw they held this much per stay that I was honestly ready to cancel my reservation because I never stayed somewhere that held that much and ppl seemed to be waiting a long time to get it back but mine came back quickly and I enjoyed my nightly stay! Comfortable "

"Great staff"

"The location of this hotel was great, very convenient. That’s where the positives of this trip end. The staff were not very helpful and seemed to have an attitude when asking if it were possible to accommodate my needs. Late check out costs extra, a conference room costs extra, coffee costs extra-no coffee maker, microwave, nor cold refrigerator were in the room. Breakfast even costs extra. Felt like I was nickeled and dimed for the most basic of requests. WiFi was spotty at best. Some of the...

"Nice property. Was pleasantly surprised!"