Hotel Mesra Haiwan Kesayangan di Tahoe Vista

"I purchased room thru Expedia and got a pet friendly room. When I got there, there were two long flight of steps which my husband who is handicapped had a hard time getting up. I went to the office and asked for a bottom floor or cabin. I mentioned I had my dog. The guy said he couldn’t make any changes that I would have to go thru Expedia. The hotel charged me $486.26 for a one night stay. It was only suppose to be $131.13. They told me since I was in a non dog room, they charged me extra. I...

"The person at check in was excellent and very helpful. We were very happy with our stay."

"booked the wrong nite - sunday instead of saturday and paid insurance for cancel and when I requested cancel said it was non refundable - so basically I had to book saturday nite there . hotel was great - expedia not so much!!!!"

"Manager was very kind and attentive."

"My experience was good, the room was fairly clean there was some dusty areas along with some hair and debri in the bathroom. Staff was friendly. The breakfast buffet was a little disappointing. There was no scrambled eggs or milk. Those are basic breakfast items. The orange juice machine was out of order. The fruit seemed old (apples,oranges), the only fresh fruit was the cantaloupe. Overall our stay was good. Everything is new and modern."

"Clean rooms"