Sylva Hotels with Swimming Pool

"They charge your credit card a $100 "incidentals" fee!! Without telling you! For a 1 night stay, how could i possibly need $100 for incidentals? Absurd! An egregious practice. Will not be staying here again."

"Needs some updating in the rooms"

"We stayed here and it was very convenient for us. We were there for the casino, FYI they offer free shuttle to the casino until 1 a.m.! Easy check-in, easy check-out and the staff was amazing. Thank you! Definitely staying here again. "

"had to find someone when we checked in and when we checked out. no one at desk"

"Well, when I checked in, she said the computer system was down and the room that I reserved was no longer available, which was a queen I ended up getting a king and my daughter had to sleep on the sofa bed and that pissed me off and she also told me that my first night I wouldn’t have to pay for and she also told me that my second night I won’t have to pay for and they ended up charging my card anyway"

"Clean room, comfortable bed "

"Nice people, clean "

"The staff is amazing! Always very friendly and helpful!! Not a fancy hotel but always clean. Also close to a lot of places in Cherokee. "

"The room was clean, staff were friendly and helpful and the location is great!"