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"Very clean. Very nice"

"Very impressed with how clean and helpful the staff were at the hotel is. Only slight downside pillows were too soft and felt non existent, ended up sleeping on all pillows to try and sleep "

"First and foremost the Staff was very attentive to our needs whether we needed extra pillows, extra blankets, any info or recommendation on sight seeing or restaurants to eat at the staff was great. It was my wife and two 21 year old daughters staying at the Novatel for 5 nights for holiday from the States. . Rooms very clean. Hotel located in a good location. Not very touristy (which we like) but walkable to train station (about 20 minutes). Lots of restaurants to choose from on the walk toward train station. Grocery store across the street 2minute walk. "

"Clean upgraded room in a convenient place. We were able to walk to check-in for our flight the next day."

"Great property and staff. Unbelievable view from our balconied room. "

"The views were stunning and the apartment was in excellent condition. Very accessible to the restaurants and train station "

"We knew in advance that the hotel was under heavy renovation/construction, but this did not detract much from the stay. The worse (?) was that the panorama of the Eiger N wall from the balcony was somewhat marred by a construction crane (see photo) - not a big deal. We found room to park at the hotel. The breakfast buffet was great. The room is nicely furnished. One small fault: not enough power outlets around and just one USB outlet. And confusing light switches that operate on a delay and take time to master. The price is high, but so are most prices in Grindelwald"

"Loved the bar tender who helped us tremendously. "

"The hotel was cute- boutique style, nice breakfast, quiet room, good location. The shower needs to be updated- very new but bad shower head. "