Hotel Dekat Sweet Serenity

"Will not stay at this hotel again, didn’t like my room setup; the refrigerator as small as they come, no drawers, no closet, table way too small. Last night it was way to loud and after calling the front desk twice I had to go out and ask the guess to keep it down in the hallway, this was at 1:15 am. "

"This was our second time staying at this hotel and I can’t recommend it enough. The staff is absolutely amazing from the front desk to Maria in the breakfast area! It’s clean and quiet! They are renovating right now but we still had an amazing stay!!! "

"my first initial complaint was the key card for the room didn’t work so myself and my child were waiting to try and get in the door. Had to walk back up to the office to come back and have the manager come reprogram a key while we stood out there and waited once I got in the room. It didn’t smell very clean in the bathroom. I noticed that there was dirty handprints on the wall the tub had some brown stuff in it with hair from the previous people. The inside of the door was very dirty like...

"Accessible parking, nice amenities such as the gym, pool, and laundry room, and lovely staff! I was Very welcoming and friendly staff at the front desk! Nice clean service, and breakfast was good!"

"Clean room"

"Great place. Very clean. Would definitely stay there again. Staff was great. "

"Yes everything was on point.staff was wonderful"

"Very good service "

"I had a horrible stay. I was scared for my life during the late night hours. When I arrived the front desk lady only spoke Spanish and was not able to help me find my room. I had to have a person staying there help me. There were people screaming all night. It seems like people on drugs use this place to stay at. Do not stay here at all. I was up til 3 am because of all of the noise. Would love a refund. "

"The room was so bad that we checked out immediately because the smell was horrific. Room very dirty bathtub multiple large cracks in it towel stained toilet dirty with spots of urine on the toilet seed. By far the office place I've ever seen. I'm requesting my a full refund since we didn't stay in the room and we had to go and rent another room in another hotel because it was that bad"

"It was good but can use some improvements "

"nice modern hospitable motel stay!"

"Everything in this place is great, very clean, front staff were very nice and accommodating to my family. The indoor pool and jacuzzi was very much enjoyed by my kiddos. Will definitely stay here again in the future."

"It was very nice. Friendly staff."

"Ok"

"Parking was safe and breakfast fresh "

"It was a good stay except for the pool and spa very dirty "

"Nice place to stay"

"The room next to us woke us up at 4:30am screaming and cursing at each other. Staff didn’t fix the issue or offer a solution. "