Travel to Susono

Location, cleanliness, helpful staff.

Gym definitely needs more equipment, there aren't any weights. Washing and drying machines need some repairs. However the room is excellent though would need more comfy pillows. Super clean, very convenient location, bathroom is amazing, beautiful hotel, the lounge area is cool (go for the coffee in the afternoon, quite cool experience).

The hotel itself was in a nice location. The station was across the street. Everyone was nice. The hotel was beautiful as well. Only downfall I will have to say is the laundromat. I do believe is under construction so hopefully it'll be bigger in the future.

Overall we enjoyed our stay at the Keio Plaza Hotel. It was in a very convenient location with direct access to Shinjuku station via underground passage and in close proximity to the Central Shopping Area. It also gave us a clear view of the light show on the Tokyo Metropolitan Government Building. However, there were a few minor issues with the room. Although we specifically requested for a non-smoking room, the room slightly smelled like smoke throughout our two night stay. The blanket and bed sheets were also very thin and slid off very easily.

The hotel is just ok. The rooms feel like you’re in small cruise cabin. The Godzilla head and terrace are off limits. The air conditioning in the building is subpar. Aside from the size, the room was ok. The breakfast buffet is pricey and the options were just ok. I wouldn’t stay again at this hotel. The Shibuya area of Japan is a better option.