Hotel Pantai di Sunderland

"Absolutely disgusting. Smelt like human piss HORRENDOUSLY. Carpet was miss coloured from stains. Burn marks on blanket. Bed was floor level. Smelt like fresh current cigarette even tho there’s no smoking signs. Would absolutely not stay here!!!!!!! My clothes all smelt the next day. I backpacked Thailand and nothing was this gross. "

"I had to booked to stay overnight. When I arrived. I checked in approx 2045. Went to room. Seemed to be dirty room, as edges of carpet not hoovered. mattress exposed appeared tired. Hallway on 2nd floor smelled of weed and urine. The door just next to mines had been kicked off the hinges. Was wide open with damage. I raised issue with Khizai, I checked out and didn't stay as didn't feel safe. As seems to be shady individuals dealing drugs at the premises. I have messaged for resolution but no...

"We turned up to check in at around 2.30pm (3.00pm check in) and there was nobody there (reception apparently supposed to have manned from 9am-9pm). There was a side door open but when we went inside, walked through the whole ground floor and upstairs, still nobody around. Waited for over a hour, called two emergency numbers, found at the front door, multiple times…no answer. Expedia couldn’t get hold of anyone either so offered us credit to book into another hotel nearby which was appreciated....

"Lovely clean hotel, warm welcome upon arriving. Room was spotless. Breakfast both days was faultless, again staff were fabulous. Would stay again, 100%"

"staff were really friendly however our room had a foist smell to it when we first arrived which we then discovered mold on the wall "

"Spend Easter weekend there and place meet my expectations.Very close to beach,superstore 5 minutes away from property.Check in and out very quickly and smooth."