Holiday Inn Express Sumter by IHG

Property class: 2.5

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
Located close to Sumter Mall and Palmetto Tennis Center, Holiday Inn Express Sumter by IHG provides free on-the-go breakfast, dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a flat-screen TV, and a window with blinds.

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(26 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

A hotel room with a large bed, a TV mounted on the wall, a desk, and a chair.

Suite, 1 King Bed with Sofa bed (Additional Living Area)

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

A hotel room with two beds, a TV mounted on the wall, a desk, and a chair.

Suite, Multiple Beds (Additional Living Area)

9.4 out of 10
Exceptional
(10 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, a TV, and a window with blinds.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
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About the area

Located in Sumter, Holiday Inn Express Sumter by IHG is in the city centre. Looking to enjoy an event or a match while in town? See what's going on at Palmetto Tennis Center. Spend some time exploring the area's activities, including golfing. Visit our Sumter travel guide
Map
2490 Broad St, Sumter, SC, 29150-1858

What's nearby

  • Sumter Mall
    2 min drive - 2.6 km
  • Dillion Park
    2 min drive - 3.6 km
  • Crystal Lakes Golf Course
    4 min drive - 4.9 km
  • Morris College
    4 min drive - 6.9 km
  • Palmetto Tennis Center
    6 min drive - 5.3 km

Getting around

  • Columbia, SC (CAE-Columbia Metropolitan)
    61 min drive

Restaurants

  • Chick-fil-A
    2 min drive
  • McDonald's
    3 min drive
  • Circle K
    10 min walk
  • Starbucks
    14 min walk
  • The Habit Burger Grill
    2 min drive

About this property

Holiday Inn Express Sumter by IHG

  • Hotel near Sumter Mall
  • Located close to Palmetto Tennis Center and Patriots Sports Plex, Holiday Inn Express Sumter by IHG provides free on-the-go breakfast, dry cleaning/laundry services and a gym. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Free self-parking
    • Free newspapers, a TV in reception and 1 meeting room
    • ATM/banking services, a 24-hour front desk and a lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 79 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and free newspapers.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • 27-inch flat-screen TVs with premium channels
    • Fridges, microwaves and free infant beds

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Sumter by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Express Sumter by IHG?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Sumter by IHG on 4 Oct 2026 start from RM656, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Sumter by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Sumter by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Sumter by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Express Sumter by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express Sumter by IHG located?

Located in the heart of Sumter, this hotel is within 3 mi (5 km) of Sumter Mall, Palmetto Tennis Center and Patriots Sports Plex. Shaw Air Force Base is 7.4 mi (11.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Sumter by IHG Reviews

8.8

Excellent

8.8

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 439 out of 760 reviews
Rating 8 - Good. 208 out of 760 reviews
Rating 6 - Okay. 69 out of 760 reviews
Rating 4 - Poor. 24 out of 760 reviews
Rating 2 - Terrible. 20 out of 760 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding job
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and efficient. The coffee machine was amazing. It was also probably the best cup of hotel coffee I’ve had in years
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was very clean and the staff was nice. I would definitely recommend holiday Express in Sumter, South Carolina. I had a very clean peaceful one night stay at their property.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location convenient to everything.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sumter is beautiful
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Quiet property. Only issue was bathroom needed some attention, particularly the bathroom door did not latch and pushed open with AC running.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
I love the availability to book and the hostess’s introductory greeting upon our arrival. The room was nice and clean but there a gnat on the sheets when we flipped the sheets back to get in bed. There was mildew around the window seals and without the air the room caused nasal stuffiness from the mildew.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet and cozy. Will definitely stay here again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & up to date! No complaints
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
An option on Expedia was given to us to pay when arrived on site. It appears that that somehow caused Holiday Inn to not have a confirmation of stay upon arrival. So, after 8.5 hours of straight highway driving, they had to kindly ask us to drive again across the street to stay at Candlewood Suites, their reported sister hotel, and not stay at the Holiday Inn for the night. There, we were assigned a room with visible mold in the ceiling of the shower. Staff was very accommodating in seeking a new room. The new room was a little better, but the experience was overall not wishful. We frankly do not wish to repeat it with Holiday Inn.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first room had worn, black stains in the tub, two refrigerators in the room, one was an old apartment refrigerator, and the bathroom walls were peeling and bubbling. Disgusting. They gave us another room. Won't stay here again.
dstained tub
peeling walls in bathroom
more peeling walls
filthy tub
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean room.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Few strands of hair in shower.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Staff was good. The facilities were standard fare for a holiday Inn. Which in Sumter means a cut above most an other hotel.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good customer service
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was awesome, the complimentary breakfast delicious, and the staff was very helpful and super nice!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean Very friendly staff Good coffee
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean property, nice staff. Good breakfast
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness
The heat in my room was broken. I contacted the front desk who said she would come up but never did. There was a French fry on the floor (I did not eat in the room) and there was a dirty washcloth in the shower.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There is a room on the first floor which is right next to the elevators. This room should be shut down and only rented when customers are well aware of the noise that will be heard while they stay. It was horrible and I drove in from TX and couldn’t get proper sleep.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
The room was not clean. Candy on the floor, toilet had bowl mess still on it, hair in the shower and lots of dust. This should not be the case with the amount charged at these hotels. We often stay here and this was just not clean. Good thing I travel with Lysol and bleach wipes.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
It was ok
Stayed 1 night in Dec 2025