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Hotel Arok

3.0 star property
Eco-certified hotel with fitness centre and sauna

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Photo gallery for Hotel Arok

Relax in a stylish room with a neatly made bed, bedside table, and framed artwork.
Experience the classic charm of the Arok Hotel, marked by a grand entrance and traditional architectural details.
Enjoy a wide selection of pastries, fruits, and beverages at our buffet.
Cozy library with bookshelves, decorative items, and a comfortable bench for reading and relaxation.
Relax in our spacious lobby with a central seating area, bar, and reception desk.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Laundry
  • 24/7 front desk
  • Pet-friendly

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Twin Room

1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Twin Room

1 bedroom, premium bedding, in-room safe, desk

Luxury Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Chambre Double Standard Annexe

1 bedroom, premium bedding, in-room safe, desk

Chambre Double Standard Annexe

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Wardrobe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

1 bedroom, premium bedding, in-room safe, desk

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Wardrobe
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Luxury Double Room

1 bedroom, premium bedding, in-room safe, desk

Luxury Double Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Wardrobe
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, in-room safe, desk

Superior Double Room

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, desk

Standard Double Room

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chambre Double Luxe Annexe

1 bedroom, premium bedding, in-room safe, desk

Chambre Double Luxe Annexe

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Wardrobe
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
7- 8 Place de la gare, Strasbourg, Bas-Rhin, 67000

What's nearby

  • Train Station Square - 1 min walk - 0.0 km
  • Place Kléber - 11 min walk - 0.9 km
  • Strasbourg Cathedral - 14 min walk - 1.2 km
  • Strasbourg Christmas Market - 14 min walk - 1.2 km
  • European Parliament - 4 min drive - 3.1 km

Getting around

  • Strasbourg Station - 2 min walk
  • Gare Centrale Tram Station - 2 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 19 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪La Croissanterie - ‬3 min walk
  • ‪Boulangerie DURRENBERGER - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪La Potence - ‬1 min walk

About this property

Hotel Arok

Eco-certified hotel near Train Station Square
Located close to Strasbourg Christmas Market and Strasbourg Cathedral, Hotel Arok provides a terrace, a coffee shop/cafe and an arcade/games room. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks include:
  • Buffet breakfast (surcharge), a TV in reception and smoke-free property
  • A 24-hour front desk, a water dispenser and a front desk safe
  • Multilingual staff, luggage storage and free newspapers
  • Guest reviews speak highly of the helpful staff, first-rate property condition and location
Room features
All 58 rooms feature comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Free toiletries and hairdryers
  • Wardrobes/cupboards, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-inch flat-screen TV

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 20 per day (656 ft away)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A car is not required for transport to and from this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

HOTEL AROK Strasbourg
HOTEL AROK Hotel
HOTEL AROK Strasbourg
HOTEL AROK Hotel Strasbourg
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
HOTEL AROK Strasbourg
AROK Strasbourg
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
AROK

Frequently asked questions

Is Hotel Arok pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Arok?

This property doesn't offer parking.

What time is check-in at Hotel Arok?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Arok?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hotel Arok located?

Located in Quartier de la Gare, this eco-certified hotel is within a 15-minute walk of Train Station Square and Strasbourg Christmas Market. Olympe de Gouges Media Library and Old Saint Peter's Church are also within 5 minutes. Gare Centrale Tram Station is only a 2-minute walk and Faubourg National Tram Station is 3 minutes.

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Hotel Arok Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1007 reviews
Rating 8 - Good. 266 out of 1007 reviews
Rating 6 - Okay. 36 out of 1007 reviews
Rating 4 - Poor. 14 out of 1007 reviews
Rating 2 - Terrible. 10 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rohan

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and close to what we wanted to see and do.
Stayed 5 nights in May 2025

8/10 Good

Kent

Liked: Cleanliness, property conditions & facilities
Good room and centrally located. Breakfast was good.
Stayed 2 nights in Jun 2025

8/10 Good

LORILEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right across from the train station so was excellent for our purpose as we were connecting between trains.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
This is a brilliant hotel situated very close to Strasbourg's main train station. Incredibly quiet and a 5 star rating for value for money.. Room was spacious and spotless. Probably the best bed we have ever slept on? Large flat screen TV, great shower. Breakfast buffet was good with an excellent variety of food on offer. Free coffee and tea available all day. Staff were lovely, always helpful and friendly. The room does not have a mini fridge or coffee/tea making facilities but with free beverages on offer in the breakfast area this wasn't missed by us.
Stayed 6 nights in Jul 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were lots of public spaces to hang out in the lobby, but we weren't allowed to eat in our room.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Liked: Staff & service, amenities, property conditions & facilities
Hotel Arok exceeded my expectations in every way. The location couldn’t be better—just steps from the train station, which made getting around incredibly easy. My room was clean, spacious, and had everything I needed for a comfortable stay. I especially loved the stylish and welcoming vibe throughout the hotel, including the common areas which were perfect for relaxing or catching up on work. A special shoutout to their commitment to sustainability and their Green Key certification—it’s great to see a hotel that truly walks the talk on being environmentally responsible. Highly recommended!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location. Pillows are not the best though.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terrific hotel, great location, great staff, great breakfast, had a wonderful stay, i'd highly recommend it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in a perfect location

A lovely hotel in a great location opposite the station. Nice area at reception with complimentaries too. The room was spacious, clean and well equipped and the staff were all great too.
Stayed 1 night in Feb 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel. Sparkly clean, quirky and such friendly helpful staff. We loved our room, the lounge & bar were welcome. Breakfast was great. Hot drinks available 24/7 Great choice of local restaurants. Easy to access city centre. Highly recommended
Stayed 6 nights in Mar 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Close to train station and you can walk everywhere
Stayed 3 nights in Mar 2025

10/10 Excellent

Yevgeny

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, location, breakfast, clean, service.
Stayed 4 nights in Sep 2024

6/10 Okay

Charmian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rooms very small, air conditioning is room very poor.
Stayed 2 nights in May 2025

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Hotel Arok. The location was convenient, right across from the train station. Breakfast was outstanding, with many excellent selections. Staff were helpful and kind. Beds were ok, could be a little softer for my taste. Room was a little too warm for me (winter time). We would definitely recommend this hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Very friendly girl from the front desk.
Stayed 1 night in Nov 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to the train and easy walk into old town. Staff was very friendly and spoke great English which we appreciated!
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice friendly boutique hktel which is ideally located.
Stayed 1 night in Sep 2024

10/10 Excellent

Minglin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very cute and clean. Nice breakfast and has everything we needed.
Stayed 2 nights in Jun 2024

8/10 Good

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, quiet and polite staff. We only stayed 1 night so cannot comment too much on the hotel. Bed was very comfy but the water pressure was not amazing although always hot Would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a uniquely decorated and we loved it. Great location, very close to the train station, shops, restaurants. Competent and very welcoming staff. We already thinking of going back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very kind and accommodating. The location was convenient, you see it right when you walk out of the Strasbourg train station. The room was small and the bathroom was large
Stayed 1 night in Dec 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an affordable and convenient location. Nice breakfast and staff.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great design and functionality!
Stayed 1 night in Oct 2024