Hotel Dekat Storybook Park & Zoo

"I never got to check in. There was zero staff present nor did they pick up the phone the numerous times I called and when I was standing in the Lobby. "

"Pool area was very crowded, the hot tub was packed with kids. No toys are allowed in the pool at all. Very short staffed.Breakfast very basic.Elevator out of order and because the hotel charged me for early check in and shouldn’t have it took 2 hours to get checked in."

"The pool was icy cold. The shower was a just little bit warm almost cold. Foam plates are not acceptable for hot breakfast food. The door key worked after 5-8 attempts. Breakfast didn’t have any meat. The room didn’t have closet or hangers for jackets."

"There was never anyone at the front desk had to call a number and wait for someone and the hot water was terrible it took 25 minutes with the water running constantly to even begin to get warm water it never fully got hot "

"Feel welcome "

"Affordable place to stay at. Excellent staff, they are very helpful and polite. Very quite and in a great location."

"Location was best part of this hotel. Pool was on the cool side. Pool room smelled heavily of chlorine. Breakfast left alot to desire. Room itself was ok althought toilet and sink did not work great, and shampoo and conditioner that was provided was empty. "

"Everything was perfect "

"Yes"

"Great stay"

"The rooms were not clean. The TV was outdated. There were stains on the carpet, bugs in the light fixtures, and the paint was chipped off the walls. Our room key stopped working and the man at the front desk was unapologetic. The elevator was jerky and the door barely opened. The food was cold and unappealing. This hotel should be shut down or the price should be dropped significantly."

"Staff was very friendly and helpful. Parking was a problem limited parking available. Mattress was "

"Richard was great. "

"Great suites, had everything I needed."

"I mean it's a $50ish dollar a night hotel (when we stayed). The breakfast was ok, the room had a bit of a funky smell, but you get what you pay for. "

"Waterpark was closed, so that was a bummer and not advertised on Expedia. But the main concern, was the fire alarm went off at 3am and the entire hotel had to evacuate. There was something wrong with the alarm in my room, as it emitted a typical loud fire alarm sound-but for some reason, it also emitted an extremely high pitch sound that was the loudest thing i have ever heard in my life. As I write this the next day, my ears are still ringing horribly. The sound of the alarm after 5 mins of...

"Beautiful rooms"

"Exceptional staff, room was great"