Stacy hotels from RM286

"Horrible service and nasty hotel"

"Internet was okay, but kept getting slow. The hot tub wasn't hot around 8pm. When I let the staff know they said it would be until the next morning until maintenance would be able to change the temperature. Overall, it was very clean and comfortable. "

"We arrived around 10 pm. The front receptionist was clicking on her computer and looking at her phone. She doesn't look up, greet me, or even say I'll be right with you. After a very uncomfortable ,rude few minutes of her basically ignoring me, and I have my od and card out on the counter, she finally looks up to check me in. Property feels and looks dated. Not very clean, there were mold spots in the shower grout, pool are was not cared for, and 1 elevator was out of service. We were in town for a sports tournament and I was shocked after booking this property which was highly rated on Expedia."

"I had so much fun it was nice and clean and everyone was nice"

"Very nice"

"Always the perfect stay at White Bear Lake Best Western!! The food, pool and hot tub are top notch. The owner checks in with you to make sure you have everything you need fantastic place to vaycay"

"The room was clean. I had to plug everything in when I arrived. I was so excited to go sit in the hot tub after my long trip only to discover it hadn’t worked in over 2 years! Very disappointing so if that is a must for you, don’t book this hotel. The free breakfast was a bunch of cereal that looked a couple months old the usual waffle maker and packaged pastries. Very unappetizing. Overall, it was quiet and I never saw any staff after check in."

"Breakfast options were plentiful and I loved that I can make my waffles in the morning "

"Check in was horrible. The guy checking us in was MIA for about 15 minutes. Showed up with a negative attitude and overwhelmed. Put us in a dirty room. Seemed like that was no big deal with assigning us another room. A lot of people hanging around. Pool area was dirty, no towels. Questionable crowd hanging out in there so we decided not to use it even tho that was the primary reason for selecting that hotel in that area. Free breakfast the next morning was better than we expected. Even offered Greek yogurt, which was nice to see. "