Hotel Pantai di St. Thomas

"The Westin was beautiful. Dirty, but beautiful. There was trash in areas that were there from the day we arrived until the day we left. Everything was expensive: mandatory $40/day valet, mandatory $75/day resort fee. Restaurants were expensive. Glass bathroom door (I like my privacy when using the bathroom). Even after being in a $2500+ hotel, there was a $1000 hold, which we had an additional $760 in fees (valet, resort fee, etc). Overall, I wouldn't recommend."

"Family of 2adults/2 teens. From the start, rent a car. The speed limit in most of the areas we visited was no more than 30MPH. It was easy to learn how to drive on the left. The hotel does not provide a shuttle service and taxis are very expensive. Free onsite parking. Once there, nothing is walkable. You’ll spend about $9/person each way to get to the charlotte Amalie area. I was hesitant to book because many reviews said the staff were rude. This is completely untrue! We got there early and...

"Our trip was very nice and new memories were made! Property was beautiful and the staff were friendly, polite, and mostly professional. Cons: Lukewarm food and a lack of transparency about fees. Overall it was an 7.5/10."

"We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not...

"Customer Service was horrific."

"Obvious mold on the walls, bathroom exhaust did not work. No restaurant open on-site and the pool was barely operable. We couldn’t use the pool. We spent most of our time across the bay at Emerald resort. The only problem to the hotel was the proximity to the airport."

"Beautiful property and great for a family! Snorkeling at the beach was awesome! No one was at the pool. Our room was well appointed and housekeeping was noteworthy! Easy and smooth check in process. Would recommend!"

"Room was not clean. Mold on ceiling in shower. Staff wa hit or moss"