Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 20:00
Daftar masuk awal tertakluk kepada ketersediaan
Daftar masuk lewat tertakluk kepada ketersediaan
Umur minimum daftar masuk - 18
Daftar keluar
Daftar keluar sebelum 10:00
Daftar keluar lewat tertakluk kepada ketersediaan
Fi daftar keluar lewat akan dikenakan
Arahan daftar masuk khas
Tetamu mesti menghubungi hartanah lebih awal untuk mendapatkan arahan daftar masuk; kakitangan meja sambut tetamu akan menyambut tetamu ketika ketibaan di hartanah
Untuk membuat pengaturan daftar masuk, sila hubungi hartanah sekurang-kurangnya 72 jam sebelum ketibaan menggunakan maklumat pada pengesahan tempahan
Jika anda merancang untuk tiba selepas 20:00, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Kaedah akses
Kaunter hadapan dengan kakitangan
Haiwan peliharaan
Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan
Kanak-kanak dan katil tambahan
Kanak-kanak adalah dialu-alukan
Tempat tidur bayi percuma tersedia di hartanah dengan permintaan
Jenis bayaran hartanah
Maklumat penting
Kemudahan tambahan
Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)
Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.
Untuk makluman anda
Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit, kad debit dan wang tunai
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, dan alat pertolongan cemas
Perkara yang kami harus menyebut
Tempahan diperlukan untuk waktu ti golf dan perkhidmatan urut; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan
Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan di hartanah ini
Soalan lazim
Adakah The Shelley Point Hotel & Spa mempunyai kolam?
Ya, hartanah ini mempunyai kolam renang terbuka.
Adakah The Shelley Point Hotel & Spa mesra haiwan kesayangan?
Tidak, haiwan kesayangan tidak dibenarkan di hartanah.
Berapakah fi parkir di The Shelley Point Hotel & Spa?
Letak kenderaan sendiri dan letak kenderaan valet adalah percuma di hartanah ini.
Apakah masa daftar masuk di The Shelley Point Hotel & Spa?
Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 20:00. Daftar masuk lewat tersedia ketika masa terhad.
Apakah masa daftar keluar di The Shelley Point Hotel & Spa?
Daftar keluar adalah jam 10:00. Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan).
Di manakah terletaknya The Shelley Point Hotel & Spa?
Terletak di tepi lautan, hotel spa ini sejauh 1.3 mi (2.1 km) from Shelley Point Country Club & Golf Course dan 3.1 mi (5 km) from Britannia Beach. Vasco Da Gama Statue dan Cape St. Martin Lighthouse juga dalam jarak 6 bt (10 km).
Ulasan
Ulasan
9.0
Hebat
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
9.2
Kebersihan
8.0
Lokasi
8.4
Kakitangan & perkhidmatan
9.2
Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 24 daripada 42 ulasan
10 - Cemerlang
24
Penilaian 8 - Baik. 15 daripada 42 ulasan
8 - Baik
15
Penilaian 6 - Boleh diterima. 1 daripada 42 ulasan
6 - Boleh diterima
1
Penilaian 4 - Lemah. 0 daripada 42 ulasan
4 - Lemah
0
Penilaian 2 - Teruk. 2 daripada 42 ulasan
2 - Teruk
2
Ulasan
Disahkan
10/10 Cemerlang
Leslie
14 Ogo 2022
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Amazing setting on the West Coast.
Leslie
Menginap 1 malam pada Ogo 2022
Disahkan
8/10 Baik
Adam
9 Jan 2023
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Overall, a pleasant stay, but...
We stayed at The Shelley Point Hotel & Spa for two nights and overall enjoyed our stay, however, think there could be one or two improvements made.
We had great customer service at the spa and in the Cattle Baron restaurant, however, the service at reception and in the Doreatha restaurant could do with improvement - very slow and not particularly helpful/knowledgeable about the amenities and menus.
The pool was packed out all day, so we visited the nearby beach which was great - free shuttle from the hotel, beach towels and umbrellas, a small tuck shop, a volleyball net, and the option to do a kayak tour.
The spa was reasonable and we enjoyed using the sauna, steam room, and hydro pool. The team was excellent and very friendly and accommodating. The hydro pool area however could do with a little bit of maintenance (tiles coming off, windows having a good clean, broken bits on door fixed).
The breakfast buffet was plentiful however only having one buffet station at the far end of the restaurant resulted in queues snaking through the hallway area and round tables, and waiting times for cooked foods. The quality of the food was good though.
The room was very comfortable and well-kitted out with tea/coffee-making facilities, a large bath, toiletries & air-con. Nice touches of free biltong and golf shirts.
We will come back again but hope some improvements have been made to the service.
Adam
Menginap 2 malam pada Jan 2023
Disahkan
10/10 Cemerlang
Leslie
21 Mei 2023
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
👍
Leslie
Menginap 2 malam pada Mei 2023
Disahkan
10/10 Cemerlang
Ulrich
21 Feb 2023
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Besser geht‘s nicht
Ein großartiges Hotel, das sicher zu den schönsten gehört, die wir auf all‘ unseren Reisen gesehen haben. Man merkt in jeder Kleinigkeit die persönliche Note des Besitzers, die selbst die besten Geschäftshotels nicht bieten können. Die Steaks im Restaurant sind allein schon fast die Reise wert.
Ulrich
Menginap 2 malam pada Feb 2023
Disahkan
10/10 Cemerlang
Ulrich
16 Feb 2023
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Absolute Spitzenklasse
Wir kennen hunderte von Hotels in fast jedem Winkel der Erde. Aber dieses gehört zu der Handvoll, die in jedem Aspekt überragend sind. Der Preis, den man für diesen Luxus zahlt ist schier unglaublich, und wir waren sicher nicht das letzte Mal hier.
Ulrich
Menginap 1 malam pada Feb 2023
Disahkan
8/10 Baik
Lynn
3 Feb 2022
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Stunning decor
Stayed in the ivory suite, decor was incredible
Lynn
Menginap 2 malam pada Jan 2022
Disahkan
8/10 Baik
Shane
8 Jan 2022
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Great experience. The staff need more training
Great accommodation. Excellent food . Restaurant service was below standard
Shane
Menginap 3 malam pada Jan 2022
Disahkan
8/10 Baik
Faried
20 Dis 2021
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Enjoyed pleasant stay at Shelly Point Hotel & Spa
Beautiful hotel and good facilities. Pool area was enjoyable along with the koi pool area. Nice touch was the available books with some good tittles.
However practically a 2bed unit should have 2 bathrooms and not one. Was disappointed when the Cattle Baron restaurant was fully booked and they recommended room service, yet they had the audacity to charge us a tray fee. It’s was good to see that the hotel staff were eager to please however I do think that with a little more training they could have deliver a great service experience.
Faried
Menginap 3 malam pada Dis 2021
Disahkan
10/10 Cemerlang
Leon
7 Dis 2021
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Exellent
Leon
Menginap 3 malam pada Nov 2021
Disahkan
10/10 Cemerlang
Tamie
24 Mac 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Excellent
Excellent
Tamie
Menginap 2 malam pada Mac 2020
Disahkan
10/10 Cemerlang
Vivienne
16 Mac 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
A lovely Hotel
We had a wonderful few days. The room was beautiful and we were made to feel very welcome (Aretha at reception was great).
The only slightly less positive comments are that the choice of wine wasn’t great, most of the time the bottles of white wine were not very cold. The service in Cattle Baron was mixed as was breakfast service - perhaps new people who didn’t quite know what to do. Cleopatra in the Cattle Baron was so helpful and friendly.
Vivienne
Menginap 2 malam pada Mac 2020
Disahkan
8/10 Baik
Pengembara yang disahkan
11 Feb 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Great Overall Experience
Great Overall Experience with a few points that need improvement:
- No Room Service Available (even though the In-Room Brochure states "24hr In-Room Dining")
- The Fire Alarms were a bit of an issue going off at 06h00 due to Loadshedding (Power Cuts) with Staff not knowing how to silence the alarms
Pengembara yang disahkan
Menginap 2 malam pada Feb 2020
Disahkan
8/10 Baik
Pengembara yang disahkan
18 Jan 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Uitstekende accommodatie. Mooie suite. Prima eten.
Pengembara yang disahkan
Menginap 5 malam pada Jan 2020
Disahkan
10/10 Cemerlang
Marinda
17 Jan 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Amazing!
Fabulous Fantastic Hotel. Decor amazing!
Beds Super comfy. Rooms newly decorated and absolute beautiful. Very spacious beautiful bathroom. Staff fantastic!
Marinda
Menginap 1 malam pada Jan 2020
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
29 Dis 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
HT u
Hotel hat uns sehr gut gefallen
Pengembara yang disahkan
Menginap 3 malam pada Dis 2019
Disahkan
8/10 Baik
Melaney
17 Dis 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good vibrations
Beautiful situation and recently refurbished. Lovely spacious rooms with thoughtful touches. Only drawback was our room was next to the kiddies playroom, so no opportunity for sleeping in late or an afternoon snooze and disappointing that you can’t order drinks at the pool.
Melaney
Menginap 3 malam pada Dis 2019
Disahkan
10/10 Cemerlang
Jenny
8 Okt 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Weekend away!
Absolutely enjoyed our stay. Staff went out of their way to keep us happy! Nothing was too much trouble. A special mention of Shanaaz, she was out of this world!
Jenny
Menginap 2 malam pada Okt 2019
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
8 Okt 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Next level luxury....friendly staff.....awesome food....spa was amazing
Pengembara yang disahkan
Menginap 2 malam pada Okt 2019
Disahkan
10/10 Cemerlang
mark
19 Ogo 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Had a great stay check in was good, the room very good.
The only issue was the check out items added to to room bill when all extras paid in cash. The front Desk Manager sorted out without any problems.
mark
Menginap 1 malam pada Ogo 2019
Disahkan
10/10 Cemerlang
Ken
26 Jul 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Top class Winter break
An amazing Hotel in all respects. Being winter midweek it was nearly empty but service levels remained high and was always eager. It would have been great to have had a room with a view. Each room should be supplied with local information and history. This would be helpful to overseas visitors.
Ken
Menginap 3 malam pada Jul 2019
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
22 Jul 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great views of the Atlantic Ocean. Friendly staff. Very clean
Pengembara yang disahkan
Menginap 1 malam pada Jul 2019
Disahkan
10/10 Cemerlang
Kutlwano
15 Jul 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Exceptional Service
It was amazing, the staff were very friendly and provided excellent service.
Kutlwano
Menginap 1 malam pada Jul 2019
Disahkan
8/10 Baik
Gcobisa
9 Jul 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Will definitely return
Everything was exceptional!
The one area of improvement is the centrally controlled air conditioning.
The first night was challenging wrt to the room temperature control!
Other than that, all was excellent!
Will most def return again😃
Gcobisa
Menginap 2 malam pada Jul 2019
Disahkan
10/10 Cemerlang
Donovan
29 Apr 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Can't wait to book my next holiday at Shelley.....
A truly amazing stay ... well worth spending a bit extra... guests are made felt welcome..
Donovan
Menginap 2 malam pada Apr 2019
Disahkan
8/10 Baik
Aubrey
1 Apr 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great weekend stay
Thumbs up for the entire hotel including management having great concern to the wellbeing of its guests.A well managed hotel with minor teething problems.great views,clean hotel,well secured and safe,great atmosphere.we will definitely visit again.