Springwater hotels from RM306

"The room was in great need of a complete renovation. The one bed had broken bed frame or mattress- had a significant lean. The bathroom was gross. Mold and hair on the floor. Dirty cloth left in the shower. Leaky pipes under open sink, brown stain on floor. No vent in the bathroom. Stayed 2 nights. Second day requested a new coffee maker as one in room was not working. Also asked for carpet to be vacuumed (we had a ground level room and had been using the patio) because there was sand tracked in from the patio. Requested patio be swept and garbage (that was already there) be picked up - cigarette butts,paper coffee cups,lids,2beer cans and a pet poo bag. Front desk told us, absolutely. The housekeeper does a daily refresh. Well…it was not enough. Beds could have been made nicer, patio not swept, garbage still around patio, carpet not vacuumed, dirty towels still in the shower on the floor, hand towel not changed, bathroom garbage not changed. But we did get a working coffee maker It was great that this hotel had an indoor pool and outdoor hot tubs- but they need a HUGE remodel. The pool deck is very worn,pool had a bathtub ring around the edge, broken and missing tiles on pool edge,a poo smell ?? While in the pool. Hot tub needs a super clean and new wood along edge. Definitely needed a soapy shower as there was a sticky slimy feel left on skin. Outdoor hot tubs - need a net to scoop out the flies that go in. Garbage and beer cans clearly visible around tubs in low bushes."

"The fridge was noisy at night. The breakfast is terrible. Do not get breakfast here unless you want to ruin your stay. They need to stop offering it. The staff in the restairant have no idea what they are doing. Everyone in the breakfast area was looking for napkins, or a plate, or a fork, or anything. I cannot put into words how awful that experience was. Everyone at the front desk who had breakfast told the front desk they need to get rid of it to which they replied its not their call to make that decision. "

"There was a large variety of breakfast options 😋 "

"2 bedroom suite room very spacious and kitchen was well stocked with everything needed for cooking. "

"Great for everything! "

"Hotel was extremely clean, friendly staff and very nice modern rooms. Will stay there again! "

"The hot tub was nice but crowded"

"Great "

"Stay was good. Breakfast was busy and ran out of items but would quickly refill. Rooms were clean, beds comfortable and hotel was quiet. "