"The staff was generally helpful. The photos shown on Hotels.com were misleading. If the reception area pictured actually exists I don’t know where it would be as the entire motel is a old style one story drive up motel. “Reception” is basically the gas station/ convenience store in front and you have to wake someone up if you arrive late..The front of the motel was overgrown with weeds. The door to our room was dirty and needed painting as did the cabinetry under the sink. The shower curtain was too long for the tub and shower and was very mildew stained at the bottom, probably because it can’t dry properly. We also needed a plunger one night at 9:30 pm and never got it. With some TLC it could be a nice vintage motel. Right now not so much."
"Very clean and all the amenities were great but it is located off a busy road so I wasn’t crazy about hearing traffic at all hours of the night.
The food at the bar next door was excellent, but the service was slow."
"The hotel was dirty, cleaners need a new career. The bathroom was grosse. There was food in the fridge from the last guest and the room had a horrible smell that would not go away."
"Upon entering the first room assigned to us, we were overcome by the horrible smell. My wife ran out of the room and told me to cancel our stay. I went into the motel office and spoke with the female manager on duty there , informing her of the garbage like smell of the room. She said that the problem must be the carpet and assigned us to room 107 which had no carpet. My wife and I entered that room , which had the fake wood vinyl flooring and found it to be acceptable. It appeared to be fairly clean with a faint odor about it . We settled in but found that the air conditioner would only blow somewhat cool air and I found it hard to sleep that night due to the warm temperature.
The room was very plain, with no pictures on the wall or any decorations.
No one informed us of an ice machine or where to find snacks.
The next morning, I arose very early and went in search of some type of breakfast snacks but found nothing that was not inside a pay snack machine except coffee. Upon our departure at around 9:45 am, my wife told me that I had chosen a sorry motel and that we had gotten what we paid for, which was the least expensive motel room in Crossville, Tn. We both agreed that we would never stay at Executive Inn again."
"This was the scariest place and I’m demanding a refund. I left the property immediately after getting my key because I felt I was going to be harmed if I stayed there any longer.
Do not book a stay with this place for your own well being."
Quality Inn Crossville Near Cumberland Mountain State Park
8/10 Good
"The room was fine, well cleaned and the staff was helpful there were several lights that didn't work and the tub drain was very slow. the A/C worked good and the meal was okay. we would stay there again"
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