Sowa hotels from RM257

"Nicht auf Touristen ausgelegt, sondern die Lodge der Soda Ash Mine. Man hat uns ausnahmsweise nach viel überreden übernachten lassen, obwohl wir bei Expedia gebucht und bezahlt hatten, mußten wir nochmal bezahlen. Leider wurden wir von Expedia nicht informiert, dass es keine Geschäftsbeziehung gibt."

"This is just false advertising. - The description says it has a restaurant. It does not. - A microwave and fridge in the room? No, it does not. Also not in the shared kitchen. - About the shared kitchen, it is still under construction. You cannot use it. - The room is very small. Has no furniture, except for a bed , a night stand and a small table. - A bar is advertised, but there is none. - I don't think there is any cleaning service. - There is a swimming pool, without water. We expected a...

"Beautiful lodge, excellent service"

"People working there were not really friendly at all and they didnt know the system of booking online which really delayed me a lot by explain and going back and forth."

"We arrived and they were not expecting us even through we had a confirmed booking. After two phone calls the receptionist still couldn't confirm our booking. We waited around and still didn't get anywhere. We then asked to see the room which was unprepared, unaired, smelly, damp, mouldy and sited right next the public toilets next door. The next available town was Maun, another 4 hour drive away so couldn't wait for the receptionist to sort our booking so we left. We feel angry that we had...

"The dining options were a bit limited, but the staff were very helpful and friendly. "