Hotels near Southgate Shopping Center

"Half of the outlets did not work, it was so outdated that it looked like we jumped back into the 90s. The gentleman that works at night was EXTREMELY rude"

"Yes and yes we enjoyed our visit "

"The staff was pleasant and helpful. The clerk at check-in, the housekeeper and the breakfast staff were all very nice. The elevators were plentiful and quick. Our room was comfortable but being near the elevator there were often loud voices in the hall. Another problem was a loud rhythmic noise in the A/C return air duct."

"Checked in early which was great after a 10 hour drive. But… was told to use self check in. First time being there had no clue that bracelets were room key. Kiosk provided room number we’re assigned to but had no clue that it was ready. So I ended up having to wait 10 minutes in line anyway. The person helping me wasn’t very knowledgeable. Our family of 6 got the deluxe suite that sleeps 8. You have to pay for the extra people to use the water park which we thought was included. The amenities in the room were limited, Exactly 6 towels, 2 coffee cups and 3 coffee pods is not enough for 6 people.. Mini refrigerator barely fit anything (Should be larger for the suites). No microwave, outer door was hard to lock and the t.v. wouldn’t turn off. The outdoor pool wasn’t open as the website said. We came to celebrate our grand daughter’s birthday and ended up only doing the indoor park not knowing that it wasn’t open. Most of the slides are for 42 & 48 inches & taller- makes it hard when you have younger kids and they can’t ride they have the younger kids slides but there was so many bigger kids running around and using them that the little kids were pushed aside. We were on the main walkway and it was very loud when there were people walking through there- especially at 10 pm when everyone was trying to sleep. They automatically charge gratuity at the restaurants which we barely had service at the buffet but still charged for poor service. Everything is cashless- which I hate!"

"Rooms really nice. Breakfast was solid. "

"smells funny. Gym is inadequate. Isolated location. "

"Spacious room, great staff, and decent breakfast. "

"Good enough."

"This is an old hotel desperately in need of upgrades. The carpet was frayed and pulled up in the rooms, the furniture was stained and the cushions on the couch were torn. The bathroom wasn’t cleaned well. The front desk staff, specifically Yolanda was lacking in professionalism. Tge remaining front desk staff was pleasant. The breakfast staff was fabulous!!"