Hotel Dekat Southaven Towne Center

"The staff was incredible. Everyone was kind & helpful. All smiles. Room was clean except there were no bags for the trash cans. It was very quiet and I slept like a baby."

"Probably the best hotel I’ve stayed in in this tristate area"

"This property was nice. Room was clean. Close to many places to eat and shop. We really enjoyed our stay. Staff was friendly"

"we were only here for a few hours because we had to be at the airport at 4 a.m. but no complaints. very nice place to stay"

"very clean!"

"Shower was clogged so bottom of the tube was dirty."

"Staff were super nice, pleasant attitude, smiling faces, very helpful. All around excellent customer service especially at the front check-in desk."

"The outlets in the room were very weak, the lamps did not work. The bed was very comfortable though and the staff were very friendly and helpful."

"Room was clean and quiet"

"The property was clean but the jacuzzi was ice cold. I was told they were waiting on a part that was coming after the holidays. Plus no complimentary breakfast and the bistro was closed during lunch hours."

"My stay was okay overall, and the staff was friendly and helpful during my visit. However, I would have appreciated knowing ahead of time that the hotel was undergoing renovations, as this impacted the experience more than expected. I also think the hotel could be clearer about their guest policies before booking, as this information would have been helpful to know in advance."

"The stay was great!!!"

"They have some issues. It wasn’t anything they could control. Management was extremely helpful."

"Clean room, comfortable bed, staff was kind and efficient. "

"Room was fantastic. We love seeing Mr. Robert at the front desk. He always makes our day!!"

"Great staff! A number issues came up due to the weather and the staff took care of each one. An overall upgrade would solve most problems"

"Rooms where nice and clean. The staff is wonderful. Would stay again."

"Could have got a nicer updated place for same price. Housekeeping came in while we're still in the room. Afternoon/night front desk acted like he couldn't speak. Terrible."

"Staff"