Hotel Mesra Haiwan Kesayangan di Somerset

"We booked a 6 night stay at this hotel. When I arrived they said the last day of being a hotel is Sunday even though I booked until Tuesday. My booking was canceled and nobody notified me even though I prepaid. After over an hour at the front desk working with them and Hotels.com I was able to stay 4 nights there and get a refund for the 2 nights. It is a shame because we really wanted to stay at this hotel for all 6 nights. It was a great hotel and the staff were very friendly. I wish...

"Good "

"The property was priced well considering what we got. It was a home away from home. It is usually hard for me to find a place big enough for my family but this offered everything you need at home. Breakfast was good and had plenty of different options for our party which included kosher and vegan diets. At last resort Whole Foods is only a few minutes away if you would rather cook."

"First time in a Sonesta Suites. Very impressed. Studio kitchen was better equipped than the Hilton timeshare suites in Manhattan! I would suggest a beverage selection and expanded offerings at "the Store." Perhaps they were available and I didn't see them. "Guide" function on the TV remote needs reprogramming. Some channels are mislabeled. Unpleasant odor of tobacco or marijuana in foyer/entry, altho no odor in the rest of the property."