Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 5:00
Daftar masuk awal tertakluk kepada ketersediaan
Daftar masuk awal tersedia dengan fi
Umur minimum daftar masuk - 18
Daftar keluar
Daftar keluar sebelum 12:00 tengah hari
Daftar keluar lewat tertakluk kepada ketersediaan
Fi daftar keluar lewat akan dikenakan
Arahan daftar masuk khas
Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang dan stesen kereta api (surcaj boleh dikenakan); untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 24 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan
Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Kaedah akses
Kaunter hadapan dengan kakitangan
Haiwan peliharaan
Haiwan kesayangan tidak dibenarkan
Kanak-kanak dan katil tambahan
Kanak-kanak adalah dialu-alukan
Kanak-kanak sehingga umur 12 tahun boleh menginap percuma jika menggunakan katil sedia ada apabila tinggal di bilik ibu bapa atau penjaga
Katil lipat simpan/tambahan tersedia dengan bayaran sebanyak EUR30.67 sehari
Tempat tidur bayi percuma tersedia di hartanah dengan permintaan
Jenis bayaran hartanah
Maklumat penting
Fi
Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:
Cukai bandar raya dikenakan: EUR 1.53 seorang semalam
Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.
Kemudahan tambahan
Fi untuk sarapan Eropah: kira-kira EUR 12.27 untuk dewasa dan EUR 12.27 untuk kanak-kanak
Bayaran pengangkutan ulang-alik lapangan terbang: EUR 20.44 seorang (sehala)
Daftar masuk awal tersedia dengan fi (tertakluk pada ketersediaan)
Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)
Bayaran katil lipat simpan: EUR 30.67 sehari
Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.
Untuk makluman anda
Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
Hartanah ini menerima kad kredit, kad debit dan wang tunai
Transaksi tanpa tunai tersedia
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, dan alat pertolongan cemas
Perkara yang kami harus menyebut
Tempahan diperlukan untuk perkhidmatan urut dan rawatan spa; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan
Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu
Sekatan ketinggian parkir dikenakan
Soalan lazim
Adakah Arena di Serdica Hotel mesra haiwan kesayangan?
Tidak, haiwan kesayangan tidak dibenarkan di hartanah.
Berapakah fi parkir di Arena di Serdica Hotel?
Letak kenderaan sendiri tersedia dengan fi sebanyak EUR10.22 semalam. Tempat terhad tersedia.
Apakah masa daftar masuk di Arena di Serdica Hotel?
Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 5:00. Fi dikenakan untuk daftar masuk awal (tertakluk pada ketersediaan).
Apakah masa daftar keluar di Arena di Serdica Hotel?
Daftar keluar adalah jam 12:00 tengah hari. Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan).
Adakah Arena di Serdica Hotel memberikan pengangkutan ulang-alik ke lapangan terbang?
Ya, terdapat pengangkutan ulang-alik lapangan terbang yang beroperasi (tersedia atas permintaan). Fi sebanyak EUR20.44 seorang dikenakan.
Di manakah terletaknya Arena di Serdica Hotel?
Terletak di Pusat Bandar Raya Sofia, hotel mewah ini sejauh beberapa langkah dari Amfiteater Serdica, Laluan Jalan Kaki Kuning dan Galeri Seni Negara. Istana Diraja dan Muzium Etnografi berada dalam jarak beberapa langkah. Stesen Serdika sejauh 8 minit berjalan kaki dan Stesen Lavov Most sejauh 14 minit berjalan kaki.
Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?
Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.
Ulasan
Ulasan
8.8
Cemerlang
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
9.0
Kebersihan
8.8
Lokasi
8.8
Kakitangan & perkhidmatan
8.8
Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 136 daripada 260 ulasan
10 - Cemerlang
136
Penilaian 8 - Baik. 89 daripada 260 ulasan
8 - Baik
89
Penilaian 6 - Boleh diterima. 26 daripada 260 ulasan
6 - Boleh diterima
26
Penilaian 4 - Lemah. 4 daripada 260 ulasan
4 - Lemah
4
Penilaian 2 - Teruk. 5 daripada 260 ulasan
2 - Teruk
5
Ulasan
Disahkan
8/10 Baik
Pengembara yang disahkan
2 Feb 2020
Sukakan: Keadaan hartanah & kemudahan
Buen trato, pero la limpieza de la habitación (en nuestro caso) la hicieron a medias y la cama sin terminar de hacer
Pengembara yang disahkan
Menginap 2 malam pada Jan 2020
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
7 Jan 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
ロケーションが良い。
Pengembara yang disahkan
Menginap 2 malam pada Dis 2019
Disahkan
6/10 Sederhana
HEE-SOUK
15 Dis 2019
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
tricky location with satisfying service but nothing special.
HEE-SOUK
Menginap 2 malam pada Dis 2019
Disahkan
10/10 Cemerlang
Chris
1 Dis 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Right in the center of Sofia. Many restaurants in the immediate area. Close to the major tourist sites.
Chris
Menginap 2 malam pada Nov 2019
Disahkan
8/10 Baik
David
31 Okt 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Excellent hotel in the heart of Sofia!
Excellent location in the heart of Sofia. Huge, comfortable room, though we couldn't get the temperature right (it was too warm in the room). Very helpful staff, though they don't have irons and ironing boards in the rooms and you need to use the laundry service to get clothes ironed. The plusses definitely outweigh the negatives--I've stayed in several hotels in the same area and this one is among the very best.
David
Menginap 1 malam pada Okt 2019
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
30 Okt 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything was excellent. Very clean , good location, & very good English speaking staff.
Pengembara yang disahkan
Menginap 2 malam pada Okt 2019
Disahkan
10/10 Cemerlang
LarryNYC
9 Okt 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hotel is located in a dead end street and quiet area. The hotel was built on top of ruins and can be viewed in the main lobby. We parked in front of their hotel for free. Staff at front desk and sit floor restaurant were excellent with great food. Gym had only one thread mill and the lots of weight lifting machines. The rooms are clean, good bed, spacious, with big bathroom. Would definitely recommend this place!!! Center of town is nearby!!!
LarryNYC
Menginap 1 malam pada Sep 2019
Disahkan
8/10 Baik
sevginar
30 Sep 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Rahat huzurlu
Keyifli...
sevginar
Menginap 2 malam pada Sep 2019
Disahkan
10/10 Cemerlang
Mukuku
23 Sep 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
L’accueil et la salle de bain..................................................
Hansjacob
Menginap 1 malam pada Jul 2019
Disahkan
2/10 Teruk
mostafa
10 Jun 2019
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
A terrible experience
Hey,
We went, my wife was a two year old baby and I booked a King suite suite - so I expected to receive a service accordingly, as I do in other hotels around the world (usually a King suite suite)
Unfortunately, the level of cleanliness was very low, the cleaning was very basic, the room was not arranged as usual.
2. Air conditioner did not work at all, the day was warm, 28 degrees, without air conditioning. At the service desk claim that it does not work and be satisfied with opening only windows, at night was full of mosquitoes, we suffered terribly. - By the way air conditioning was in the dining room. So I think it's only a matter of saving the hotel expenses.
3. Low-level safety When you open a window (because there is no air-conditioning), the window height is very low and opens with a very dangerous opening so that a small child can jump away (pictures attached).
4. It is customary to pamper the suite in fruit and water, etc. We did not receive.
5. Breakfast - very basic, something lousy, on a level that has no salads and almost no vegetables, a little cheese and eggs, etc.
6. Elevator - God will keep - very slow and only one lift in the whole hotel.
7. Location, about 700 meters from the boulevard and about 10 minutes walk with baby and cart.
8. To this hotel I will not return at all
9. There is also a bar in first level that make so noise at the night
Archaeological ruins in the bottom of the hotel were unique. Very disappointed with what was supposed to be a 5-star hotel that would/could not turn on the air conditioning because they were still in "winter mode". Recommendation was to open the windows which brought in the outside noise and humidity.
Pengembara yang disahkan
Menginap 4 malam pada Mei 2019
Disahkan
2/10 Teruk
Pengembara yang disahkan
20 Mei 2019
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Awful experience: while doing my booking I asked to provide me with a mattress topper and a summer blanket. The hotel did not reply. When I arrived, I discovered that non was provided.
The bed was awful hard. Air conditioning did not work. There was dirt in the room (nails cut by someone before me near bed). The shower was overflowing. So basically awful sleeping conditions, and no good shower. Escalating the issue to hotel manager brought no result - as a consolation I got a voucher for a meal in their restaurant....
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice hotel but not for weekends
Make sure Not! to stay there during weekends! There is a dance club close to the hotel that makes the hotel's wall to shake and to be very uncomfortable to sleep. At the reception they said that it is like that every weekend. The 2nd floor contains rooms that are with window but it's like a close patio and not aloowing to breath. We asked to change the room and they changed it to an upper room which was great. During the week it is a very nice hotel and the staff is very good. The cleaning lady doesn't put water every day and doesn't add soap and shampoo. Location is very good!
Guy
Menginap 3 malam pada Mei 2019
Disahkan
10/10 Cemerlang
Michal
1 Mei 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The hotel keeps delivering
Was excellent, no issues whatsoever. My second time at the hotel and probably will stay again next time.
Michal
Menginap 1 malam pada Apr 2019
Disahkan
8/10 Baik
Philip
25 Apr 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Sofia
The hotel was good and the staff very friendly
Philip
Menginap 1 malam pada Apr 2019
Disahkan
10/10 Cemerlang
martin
23 Apr 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
People very polite and nice. Hotel very clean. Food was excellent. All around superb.
martin
Menginap 1 malam pada Apr 2019
Disahkan
10/10 Cemerlang
Jacopo Carlo
1 Apr 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Una garanzia!
Piacevole esperienza, seconda volta nella stessa struttura, pulizia ottima, personale gentile e disponibile. Ristorante di qualita', colazione ricca e con buona scelta fra dolce e salato.
Ideale per affari, o anche per un soggiorno di coppia.
Jacopo Carlo
Menginap 3 malam pada Mac 2019
Disahkan
10/10 Cemerlang
Alfredo
2 Mac 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Sofia 4
Super nice hotel. Friendly staff, tasty breakfast, free upgrade, clean room, free glass of wine. Roman ruins inside the hotel property.
Alfredo
Menginap 2 malam pada Feb 2019
Disahkan
8/10 Baik
Roberto
18 Feb 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan
Hotel centrale con un buon ristorante italiano
L'hotel è centrale, a due passi da tutto. Dichiara 5 stelle anche se in realtà io gliene darei non piu' di 4: la hall è molto datata e le camere sono arredate in modo non proprio lussuoso.
Punto di forza è sicuramente il ristorante italiano situato all'ultimo piano, dove la qualità è davvero molto alta!
Roberto
Menginap 2 malam pada Feb 2019
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
12 Dis 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
nice hotel, close to downtown, good breakfast, has available extra facilities e.g. sauna, etc. but you need to have paid a higher rate in order to make use of them
Pengembara yang disahkan
Menginap 2 malam pada Dis 2018
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
30 Nov 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
very good location - quet and walkable to all atractions, very good breakfast
Pengembara yang disahkan
Menginap 2 malam pada Nov 2018
Disahkan
8/10 Baik
James
23 Nov 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great overall experience
Great experience overall and a voucher for a glass of wine, and another for Prosecco and antipasti in the rooof restaurant.
Waiters were a little unresponsive in the lower restaurant.
Rooms were a great size.
James
Menginap 4 malam pada Nov 2018
Disahkan
10/10 Cemerlang
N
15 Nov 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great experience all the way around. Staff was fantastic and the food was good.