Hotel berdekatan SkyPark di Santa's Village

"So many bugs. No heater in the living room."

"Property is run down and in need of repair! There is no s staff on site to assist with check-in or any issues with the property. Very small unit, not suitable for my family of three , my son is 16. The description stated the unit was suitable for sleeping up to four people with bunk beds which were very small. The unit itself looked clean and newly renovated with fresh paint and flooring. However, this unit was meant for two people, or people traveling with a small child under the age of 10."

"All super.."

"We have been going up to Lake Arrowhead for over 10 years, we always stay at Lake Arrowhead Resort and Spa . . . it is showing its age and is not being attended to. Being in construction we notice the neglect, peeling paint, broken concrete, broken and torn screens, non-working amenities. Cheap fixes to cover an issue. It's sad, as this was always a special trip for us and we pay a lot of money to stay there. Next year we will have to look at other locations."

"The rooms were not even close to what was advertised in the pictures posted on Expedia. Room was very musty smelling and everything in the room was falling apart. Definitely won’t be staying there."

"Everything is good except the cabin is too small for our family that travel with 2 little kids."

"room clean and very quiet "

"Beds are stained with blood and urine. Talked to the manager (Ash) about it and didn’t want to help with anything. Terrible experience! Don’t recommend at all this place!."

"Awesome staff!"

"I booked this place 1 month before our stay. There was parking nearby. We stayed in #6. We got to the motel around 7pm to check in and the room wasn't ready because the cleaner called out and could not be reached. The man at the front desk cleaned our room for us after we asked him to because we didn't have another place to book since it was so late. In terms of the room/kitchen overall, it isn't well kept and TV doesn't connect to the wifi for us to watch youtube. We decided to stay here for...

"The staff was very helpful. The place is very convenient. I am planning on staying here again."

"The rooms are newly renovated and extremely reasonably priced. Large screen TV, WiFi, tiny fridge, no microwave in the room, but they have one in the lobby for guest use. The rest of the room experience wasn’t great. Sheets that were clean, but stained, and we are grateful we brought slippers because the floor was sticky like it was mopped with too much cleaner. Only one dying cockroach (better than a live one!) which might have honestly come in through the crack under the front door. One...

"Excellent"

"Room was clean but they charged a $50 a unepected deposit with a whole list of rules kinda felt like I was a kid again with all the rules…. But they did accommodate on the deposit return"

"Bed bugs and smelled awful. The health department needs to come in and investigate"

"Decent property and clean. Not set up well for your clothes or towels or bathroom amenities."