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Ulasan tentang Swissotel The Stamford, Singapore

5 out of 5
Swissotel The Stamford, Singapore
2 Stamford Road, Singapore

Ulasan

9.2

Hebat

Penilaian 10 - Cemerlang. 671 daripada 1001 ulasan" "
Penilaian 8 - Baik. 243 daripada 1001 ulasan" "
Penilaian 6 - Boleh diterima. 57 daripada 1001 ulasan" "
Penilaian 4 - Lemah. 15 daripada 1001 ulasan" "
Penilaian 2 - Teruk. 15 daripada 1001 ulasan" "

9.4/10

Kebersihan

9.2/10

Kakitangan & perkhidmatan

9.0/10

Kemudahan

9.2/10

Keadaan hartanah & kemudahan

9.2/10

Mesra alam

Ulasan

10/10 Cemerlang

boohee

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

Susan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Having previosly staying at this hotel we were always going to be comfortable with the hotel has to offer
Menginap 7 malam pada Mei 2024

8/10 Baik

toshiro, osakashi

Mengembara bersama keluarga
Sukakan: Keadaan hartanah & kemudahan
立地条件んが良く、行動派にはおすすめ
Menginap 3 malam pada Apr 2024

10/10 Cemerlang

Akira

Menginap 4 malam pada Mac 2024

10/10 Cemerlang

Kelli

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Buffet breakfast was excellent. Concierge very helpful. Pool staff friendly and efficient. Couldn’t fault it!!
Menginap 5 malam pada Apr 2024

10/10 Cemerlang

??

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It’s comfortable and I like the view of Marina Bay Sands.
Menginap 2 malam pada Apr 2024

6/10 Boleh diterima

Lee, Indianapolis

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 7 malam pada Mac 2024

10/10 Cemerlang

Chung jen

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
All good except air conditioning too cool
Menginap 3 malam pada Apr 2024

10/10 Cemerlang

Shinsuke

Menginap 5 malam pada Apr 2024

10/10 Cemerlang

Jeremy

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Really enjoyed our stay, including the fantastic breakfasts.
Menginap 3 malam pada Apr 2024

8/10 Baik

Kit Wing

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
職員專業，有善服務佳，房間整潔，服務員有禮。
Menginap 3 malam pada Apr 2024
Respons daripada RS pada 8 Apr 2024
Thank you for choosing Swissotel The Stamford.We are please that you found our service to your liking, and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

Sylvain

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great place, Great location, Great service!!!
Menginap 3 malam pada Mac 2024
Respons daripada RS pada 2 Apr 2024
Thank you for choosing Swissotel The Stamford.We are glad that you enjoyed your stay with us and found the location of the hotel and our service to your liking. We appreciate the time taken to share this with us, and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

8/10 Baik

Frank

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
Menginap 7 malam pada Mac 2024
Respons daripada RS pada 3 Apr 2024
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

Ji

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The self check-in and check-out could use some improvement
Menginap 7 malam pada Mac 2024
Respons daripada RS pada 1 Apr 2024
Thank you for staying at Swissotel The Stamford.We do hope that you had an enjoyable stay with us. We appreciate your feedback on our self check in system, and as our guest stay experience is important to us, we have shared this with the team for their review.We look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

Princess Kate

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nice breakfast buffets
Menginap 3 malam pada Mac 2024
Respons daripada RS pada 1 Apr 2024
Thank you for staying at Swissotel The Stamford.We are pleased that you enjoyed our breakfast buffet, and we do hope that you were able to join us at our various outlets.Thank you for sharing this with us, and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

6/10 Boleh diterima

margaret

Menginap 2 malam pada Mac 2024

10/10 Cemerlang

Harini

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 5 malam pada Mac 2024
Respons daripada RS pada 20 Mac 2024
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

Amy

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great staff and service. Very impressed by the professionalism of all the staff we encountered during our stay. Highly recommend.
Menginap 6 malam pada Mac 2024
Respons daripada RS pada 15 Mac 2024
Thank you for staying with us at Swissotel The Stamford.We are delighted to read that our colleagues were professional and provided you with great service. Thank you for sharing this with us, and rest assured, we have shared this with the teams.We look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

Sachiko

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Feb 2024
Respons daripada RS pada 7 Mac 2024
Thank you for staying at Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

luz aida

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Esta super bien ubicado y esta hermoso el hotel!!
Menginap 3 malam pada Feb 2024
Respons daripada RS pada 4 Mac 2024
Thank you for choosing Swissotel The Stamford.We are glad that you found our location of our hotel to your liking and we look forward to welcoming you back soon.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

Karen, Port Coquitlam

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The habour views were spectacular from my room. You can't beat the location connected to a large mall and MRT. It provided the perfect location after our Asia cruise. We also enjoyed the hot tubs and steam room which were complimentary in the spa.
Menginap 1 malam pada Feb 2024
Respons daripada RS pada 1 Mac 2024
Thank you for choosing Swissotel The Stamford.We are pleased that you found the view from your room and the location of the hotel to your liking. We are happy that you enjoyed the use of our spa as well.We do look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

6/10 Boleh diterima

Han-Lin

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
老牌飯店，雖然設備有點舊，房價高了點，但飯店地點很讚，交通方便，樓下就有購物中心、美食街、超市。總體來說還不錯。
Menginap 1 malam pada Feb 2024
Respons daripada RS pada 22 Feb 2024
Thank you for choosing Swissotel Teh Stamford.We are glad that you found the location of the hotel to your liking, and we hope that you enjoyed sightseeing and shopping during your stay with us.We look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

8/10 Baik

Erich

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Executive Lounge und Reception tws. überfordert. Zu wenig Ablageflächen für einen längeren Aufenthalt. Lage und Ausblick einmalig. Extrem gute U-Bahn Anbindung.
Menginap 9 malam pada Feb 2024
Respons daripada RS pada 22 Feb 2024
Thank you for choosing Swissotel The Stamford.We are pleased that you found the view and the location of the hotel to your liking.We appreciate your feedback on our reception and our rooms, and rest assured we have shared this with the respective departments.We look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

Bruce

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location! Friendly service.
Menginap 2 malam pada Jan 2024
Respons daripada RS pada 16 Feb 2024
Thank you for choosing Swissotel The Stamford.We are delighted that you found the location of the hotel to your liking and we are pleased that our teams provided friendly service.We look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

JUNG MIN

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Feb 2024
Respons daripada RS pada 13 Feb 2024
Thank you for staying at Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

6/10 Boleh diterima

patrick

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Hotel room w/ nice view being tallest building in Singapore. Supposedly luxury hotel but bathroom toilet not impressive just looking like one in budget hotels, telephone operator not sure if rectangular box beside refrigerator might be a wine cooler but said it was not in use(so I don’t understand why leave it there?), perhaps old batteries in tv remote caused tv not to respond quickly. Most importantly, Hotel staff need to be more polite, helpful(including especially the suited usher guy in Stamford Brasserie last Feb 3 happy hour time), & improve their service. Delays at check-in w/ self-service machine, staff slow to assist & wasn’t able to allow at 1pm & we were told to come back at 3pm & after we did our request to be put on a room higher than the 36th level(out of more than a thousand room 70 story Hotel) was denied outright.
Menginap 2 malam pada Feb 2024
Respons daripada RS pada 9 Feb 2024
Thank you for choosing Swissotel The Stamford.We are saddened to read about your stay experience with us. As this is not the level of service that we expect from our teams, we have shared this with them for their immediate review and improvement.We appreciate the time taken to share this with us, as we can only improve from feedback such as this.Warm regards,Robert StrasserHotel Manager

6/10 Boleh diterima

Dean

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
This is a great hotel in many aspects, I would give it a 5/5 except the pillows are incredibly uncomfortable which made it hard to sleep and at the end of the day that's the most important thing.
Menginap 2 malam pada Jan 2024
Respons daripada RS pada 8 Feb 2024
Thank you for choosing Swissotel The Stamford.We are pleased that you found many great aspects of the hotel, however we are saddened to read about the pillow comfort. Should we have the privilege of welcoming you back, please do let us know your pillow preference, and we will do our utmost best to ensure that you get the pillow of your choice.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Jan 2024
Respons daripada RS pada 7 Feb 2024
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

HIKARI

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
友達と2人でラウンジアクセス権のある部屋に滞在しました。ツインベッド希望のリクエストにも応じて頂けました。英語堪能な友人がホテルとのメールのやり取りをしてくれました。部屋は60階のリバービューで、マリーナベイサンズ屋上プールとフラットレベルでの素晴らしい眺望です。 ラウンジは65階です。朝食、夕食とても美味しく頂きました。バイキング形式で中華、アジアン、洋食が中心です。サラダのお野菜が新鮮で、ドレッシングの他にビネガーと何種類から選ぶオイルでオリジナルドレッシングも作れます。それがとても美味しいです。もちろん眺望最高です。朝はコーヒー、紅茶、ソフトドリンクが、夜は17時〜19時半までワイン、ビール、カクテル、コーヒー、紅茶、ソフトドリンクが頂けます。外のレストランでビールが11ドル程ですので、ラウンジアクセス付きのプランの嬉しいポイントです。 夜はマリーナベイサンズの光のショーを眺めながら頂けるので、優雅な気分が味わえます。 またシンガポールへ訪れる事があれば、リピートしたいホテルです。
Menginap 3 malam pada Jan 2024
Respons daripada RS pada 5 Feb 2024
Thank you for choosing Swissotel The Stamford.We are delighted that you enjoyed your stay with us. We are pleased that you enjoyed breakfast in the lounge and we hope that you enjoyed cocktail hour as will.We look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

Pardeep

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent location and great staff., very busy hotel but conveniently walkable and mall right inside to go multiple floors of shopping., breakfast buffet options were the absolute best! 3 restaurants to choose from and they were all excellent food choices and delicious good food.,
Menginap 3 malam pada Jan 2024
Respons daripada RS pada 5 Feb 2024
Thank you for choosing Swissotel The Stamford.We are pleased that you found the location of the hotel to your liking and we are pleased that you enjoyed your breakfast options.We look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

Jan

Menginap 1 malam pada Feb 2024
Respons daripada RS pada 5 Feb 2024
Thank you for staying at Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

Kyoung hwa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2024
Respons daripada RS pada 2 Feb 2024
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

8/10 Baik

DONG WOO

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
청결상태가 좋았어요
Menginap 5 malam pada Jan 2024
Respons daripada RS pada 31 Jan 2024
Thank you for choosing Swissotel The Stamford.We are pleased that our housekeeping team managed to maintain the cleanliness of your room. Thank you for your feedback.We look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

Doobae

Menginap 1 malam pada Jan 2024
Respons daripada RS pada 1 Feb 2024
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

8/10 Baik

JUHYUN

Menginap 2 malam pada Jan 2024
Respons daripada RS pada 21 Mac 2024
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

Naoto

Menginap 2 malam pada Dis 2023
Respons daripada RS pada 15 Feb 2024
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

Rolf

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Super Hotel an bester Lage
Menginap 3 malam pada Jan 2024
Respons daripada RS pada 22 Jan 2024
Thank you for choosing Swissotel The Stamford.We are glad that you found the location of the hotel to your liking and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

Sara

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Jan 2024
Respons daripada RS pada 22 Jan 2024
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

Thomas

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Erholsamer Stadtaufenthalt auf hoher Etage
Tolles Zimmer auf einem Executive Floor. Die dazugehörige Lounge ist offen und luftig gestaltet, wirkt nie voll, verfügt über hilfsbereites und kompetentes Personal und serviert leckere Snacks. Komfortable Betten und zweckmässige, d.h. leicht umstellbare Möbel. Einziges Minus für uns waren der Mangel an Ablageflächen im Zimmer (man könnte unter dem Fernseher der Wand entlang problemlos ein kleines Sideboard montieren) und der Einstieg in die eher enge Badewanne. Eine separate Dusche gibt es nicht und für ältere Menschen kann es anspruchsvoll sein, sich in der eher engen Badewanne zu duschen.
Menginap 7 malam pada Jan 2024
Respons daripada RS pada 22 Jan 2024
Thank you for choosing Swissotel The Stamford.We are pleased that you enjoyed your stay with us on the Executive Floor and enjoyed the use of the lounge. It is wonderful that our colleagues were helpful and knowledgeable which made your stay with us a memorable one.Thank you for taking the time to share this with us, and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

8/10 Baik

JUNGNAM

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
great to use mrt and to access to a variety of dinings
Menginap 4 malam pada Jan 2024
Respons daripada RS pada 15 Jan 2024
Thank you for choosing Swissotel The Stamford.We are delighted that you found the location of the hotel to your liking and we hope that you enjoyed using the MRT and dining around the area.Thank you for sharing this with us, and we look forward to welcoming you back.Warm regards, Robert StrasserHotel Manager

10/10 Cemerlang

Naoto

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023
Respons daripada RS pada 23 Jan 2024
Thank you for staying at Swissotel The Stamford and we look forward to seeing you again.Warm regards,Robert StrasserHotel Manager

4/10 Lemah

Danielle

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
We chose this hotel as we were dinning at Jaan the restaurant and for its central location. Unfortunately our start was not good we had cockroaches in our room. The staff explained they had cleaned the room of cockroaches earlier so that did not fill me with confidence to stay in the room. When we raised it with the manager he was very apologetic and moved us, provided an upgrade, breakfast and a drink. The upgraded room was not as good a view as the previous room and looked well used, but it was clean, a bit larger and cockroach free. The hotel is well located to MRT train links and shopping areas though.
Menginap 2 malam pada Jan 2024
Respons daripada RS pada 15 Jan 2024
Thank you for choosing Swissotel The Stamford.We are glad that you were able to join us at Jaan and found the experience to your liking.Please accept our sincere apologies with regards to the issues that you had experience and thank you for sharing this with us as we can only improve from feedback such as this.Once again, please accept our sincere apologies and we appreciate your kind understanding.Warm regards, Robert StrasserHotel Manager

8/10 Baik

Hwangbae

Menginap 1 malam pada Jan 2024
Respons daripada RS pada 15 Jan 2024
Thank you for staying at Swissotel The Stamford and we look forward to welcoming you back.Warm regards, Robert StrasserHotel Manager

8/10 Baik

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2024
Respons daripada RS pada 9 Jan 2024
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great
Menginap 4 malam pada Jan 2024
Respons daripada RS pada 9 Jan 2024
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Thank you for choosing Swissotel The Stamford.We are glad that you have a great stay with us and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

8/10 Baik

hanho

Menginap 2 malam pada Jan 2024
Respons daripada RS pada 9 Jan 2024
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

Suzanne, Saint-Pierre

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Exceptionnel dans tout les sens… J’y reviens!!!
Menginap 1 malam pada Jan 2024
Respons daripada RS pada 9 Jan 2024
Thank you for staying with us at Swissotel The Stamford.We are delighted that you enjoyed your stay with us and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

8/10 Baik

Brian

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great views over Singapore. Good location. Rooms have recently been refurbished so very nice. Big hotel which lacks any personal touch or recognition of a returning guest.
Menginap 5 malam pada Dis 2023
Respons daripada RS pada 9 Jan 2024
Thank you for choosing Swissotel The Stamford and for your continued support.We are pleased that you enjoyed the views and our location. We appreciate your feedback and rest assured; we have shared this with the respective departments for their review.We look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 Cemerlang

KAORI

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
便利
駅連直でよかった便利
Menginap 2 malam pada Dis 2023
Respons daripada RS pada 8 Jan 2024
Thank you for choosing Swissotel The Stamford.We are happy to learn that you found the location of the hotel to your liking and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

6/10 Boleh diterima

Takayuki

Menginap 2 malam pada Dis 2023
Respons daripada RS pada 2 Jan 2024
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager